Program Support Assistant

US-Department-of-Veterans-Affair; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

US-Department-of-Veterans-Affair is seeking an Administrative Support position for the Medicine Service Line (MSL) to handle a broad range of duties including facilities, fiscal, personnel, performance metrics, and policy review.

Qualifications include one year of specialized experience at GS-5 level or 4 years of college/equivalent education, or a combination of education and experience as described in the vacancy. Close by 10/02/2026.

Qualifications

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation. Examples of specialized experience would typically include, but are not limited to: Experience performing administrative work that involves reviewing documentation, interpreting program rules or eligibility requirements, coordinating information with external partners, and maintaining accurate records in automated systems.
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above high school.
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond bachelor's degree.

Responsibilities

• This position covers a wide-range of administrative tasks related to facilities, fiscal, personnel, performance measurements and monitoring, performance improvement, appointment management, data analysis, environment of care, policy review and writing, patient safety, and Joint Commission accreditation.

Job description

This position supports the Administrative Officer for the Medicine Service Line (MSL). This position covers a wide-range of administrative tasks that are related to and include but are not limited to the following items: facilities, fiscal, personnel, performance measurements and monitoring, performance improvement, appointment management, data analysis, environment of care, policy review and writing, patient safety, and Joint Commission accreditation. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/02/2026.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience performing administrative work that involves reviewing documentation, interpreting program rules or eligibility requirements, coordinating information with external partners, and maintaining accurate records in automated systems. This experience may come from federal, state, healthcare, social services, benefits administration, or similar structured program environments.. OR,
• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above high school. OR,
• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond bachelor's degree.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.