Program Support Assistant

US-Department-of-Veterans-Affair; Los Angeles (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

US Department of Veterans Affairs, VA Greater Los Angeles Healthcare System, seeks an Administrative Support Assistant in the Geriatrics and Extended Care (GEC) Department, reporting to the Associate Chief of Staff for GEC.

The incumbent supports Patient Care Services and State Home Per Diem Programs within the VAGLAHCS facility, ensuring accurate records and compliant processes.

Qualifications

• One year of specialized experience in administrative work involving reviewing documentation and eligibility requirements.
• Experience coordinating information with external partners and maintaining accurate records in automated systems.
• Ability to interpret program rules and apply them to qualify individuals for benefits or services.

Skills

Administrative work

Documentation review

Eligibility interpretation

Coordination with external partners

Record keeping in automated systems

Education

4 years above high school

Job description

This position is located in the Geriatrics and Extended Care (GEC) Department, reporting to the Associate Chief of Staff for GEC at the VA Greater Los Angeles Healthcare System (VAGLAHCS). The incumbent serves as the Administrative Support Assistant in the VACO Facility based care, Patient care Services and State Home Per Diem Programs. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/25/2026.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Experience performing administrative work that involves reviewing documentation, interpreting program rules or eligibility requirements, coordinating information with external partners, and maintaining accurate records in automated systems. This experience may come from federal, state, healthcare, social services, benefits administration, or similar structured program environments.. OR,


• Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above high school. OR,


• Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond bachelor's degree.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.