Program Support Assistant

US-Department-of-Veterans-Affair; Mesa (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

U.S. Department of Veterans Affairs Readjustment Counseling Service seeks an administrative support specialist to assist a multidisciplinary team delivering counseling services to veterans.

This on-site position handles administrative, fiscal, and supply support for the Vet Center team, serving as the only administrative person on site. The role requires GS-7 specialized experience and proficiency with databases and office software.

Qualifications

• One year of specialized experience equivalent to GS-6.
• Two of: admin support for programs, maintaining databases, scheduling/typing correspondence.
• Consultation of qualification standards via OPM website is included.

Responsibilities

• Provide administrative and clerical support to a multi-disciplinary counseling team.

Skills

Administrative support

Database maintenance

Scheduling/correspondence

Tools

Database software

Office software

Job description

This position is located within Readjustment Counseling Service, and its primary purpose is to provide administrative and clerical support to a multi-disciplinary team providing counseling services to veterans with readjustment problems. By virtue of the mission of the Vet Center, the incumbent is the only administrative person located on site thus becoming responsible for many of the administrative, fiscal, and supply support functions for the Vet Center team. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/08/2026.

Grade Requirement:

• Is at a grade or pay level with a representative rate no higher than the representative rate of the grade or pay level of the CTAP eligible's permanent position of record;
• Has no greater promotion potential than the CTAP eligible's permanent position of record;
• Is in the same local commuting area as the CTAP eligible's permanent position of record;
• Is filled during the CTAP eligible's eligibility period; and, if applicable,
• Is filled under the same excepted appointing authority as the CTAP eligible's permanent position of record if the CTAP eligible is an excepted service employee and the agency CTAP provides selection priority in the excepted service

You may qualify based on your experience as described below:

• GS-7 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Applicants must meet two out of the three examples of specialized experience listed below:
  • Providing administrative and technical support for the management of various programs.
  • Maintaining databases and utilizing various software programs.
  • Scheduling appointments and typing a variety of correspondence.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.