Program Support Assistant

US Department of Veterans Affairs; Martinsburg (WV); On-site; USD 42,000 - 54,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a position within the Medical Administration Service (MAS) Specialty Unit to provide administrative and management support. Duties include handling Beneficiary Travel, Patient Funds, and Decedents Affairs, with a closing date of 11/13/2026.

The role requires experience in data collection, tracking, and processing office documents and reports. Candidates should be proficient in standard software applications (word processing, spreadsheets, email,

Qualifications

• One year of specialized experience equivalent to at least GS-5 in the normal line of progression for the occupation.

Skills

Data collection

Data compilation

Data tracking

Office records management

Telephone assistance

Information provisioning

Tools

Word processing

Spreadsheet

Electronic mail

Desktop publishing

Calendar

Database

Graphics

Job description

This position is in the Medical Administration Service (MAS) Specialty Unit. The purpose of the position is to perform a variety of administrative and management support services in the Specialty Unit: Beneficiary Travel, Patient Funds, and Decedents Affairs. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/13/2026.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: collecting, compiling and tracking data and information; processing documents and reports; establishing, updating and maintaining office files and records; performing automation duties using such software applications such as word processing, spreadsheet, electronic mail, desktop publishing, calendar, database and/or graphics; answering telephones, referring visitors, and providing information.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/