Program Support Assistant

US-Department-of-Veterans-Affair; Salt Lake City (UT); On-site; USD 42,000 - 52,000; Full time

Job summary

The U.S. Department of Veterans Affairs invites applications for a Program Assistant (PSA) within HAS to support enrollment and eligibility activities and the cost-recovery process affecting facility reimbursement.

The role provides broad administrative support to the Section and requires familiarity with patient administration and VISTA registration procedures. Qualified applicants must demonstrate GS-06 level specialized experience, including knowledge of applicable laws, regulations, and HAS

Qualifications

• Specialized experience at GS-06 level or equivalent in patient administration and HAS program areas.
• Knowledge of relevant laws, regulations, and VHA directives guiding enrollment and eligibility.

Responsibilities

• Provide administrative support to the Section and support enrollment/eligibility activities.
• Assist with cost recovery efforts impacting facility reimbursement and demographic updates.

Skills

Specialized Experience GS-06

Job description

The purpose of the position is to serve as a Program Assistant (PSA), also known as an enrollment and eligibility advisor in HAS. The PSA is responsible for a wide range of assignments and provides administrative support to the Section, and the cost recovery aspects of this position have a direct impact on the reimbursement of the facility. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/09/2026.

You may qualify based on your experience as described below:

• Specialized Experience - GS-06: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Thorough and comprehensive knowledge of pertinent laws, federal regulations, polices guidelines, VHA directive and procedures that require extensive training. An in-depth knowledge and experience in the field of patient administration (both inpatient and outpatient), including medical records and related fields of medical administration, especially related to any HAS Program. Working knowledge of varied functions of computer spreadsheets, database computer applications, etc. to produce and maintain a wide variety of documents. Must maintain cooperative, effective relationships with a wide variety of individuals. Must have a thorough knowledge of VISTA with particular knowledge of the registration process, entering a means test and updating demographics. Must have a thorough working knowledge of other computer systems necessary to manage, control, secure, coordinate and implement computer activities.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.