Program Support Assistant

US-Department-of-Veterans-Affair; Rockford (IL); On-site; USD 46,000 - 54,000; Full time

Job summary

US Department of Veterans Affairs is seeking an Administrative Support Specialist within Readjustment Counseling Service. The role provides clerical support to a multidisciplinary team delivering counseling to veterans with readjustment issues.

On-site responsibility includes administrative, fiscal, and supply support for the Vet Center team. The position requires completing the qualification standards by the closing date 11/10/2026, with preferred experience in office systems, basic

Qualifications

• One year of specialized experience equivalent to GS-06 in the normal line of progression for the organization.
• Experience providing administrative and technical support for management of programs.
• Experience maintaining databases and utilizing various software programs.
• Experience scheduling appointments and typing a variety of correspondence.

Skills

Administrative support

Database management

Scheduling & correspondence

Tools

Microsoft Office

SharePoint

Job description

This position is located within Readjustment Counseling Service, and its primary purpose is to provide administrative and clerical support to a multi-disciplinary team providing counseling services to veterans with readjustment problems. By virtue of the mission of the Vet Center, the incumbent is the only administrative person located on site thus becoming responsible for many of the administrative, fiscal, and supply support functions for the Vet Center team. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/10/2026.

You may qualify based on your experience as described below:

GS-07 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 level in the normal line of progression for the occupation in the organization. Applicants must meet two out of the three examples of Specialized experience listed below:

• Providing administrative and technical support for the management of various programs.
• Maintaining databases and utilizing various software programs.
• Scheduling appointments and typing a variety of correspondence.

Preferred Experience:

• Office systems (microsoft office, sharepoint...)
• basic book keeping
• Time and attendance
• calendar management

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.