Management and Program Assistant

U.S. Department of Veterans Affairs; Cincinnati (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

U.S. Department of Veterans Affairs in Cincinnati seeks a Management and Program Assistant to support Medical Service leaders and the Specialty Care Clinic Service Line.

You will serve as the primary administrative contact for the Chief’s office and help manage data collection, calendars, correspondence, and meeting logistics. The role requires strong organization, ability to handle multiple projects, and tactful communication with executives.

Qualifications

• One year of specialized experience equivalent to GS-06 in the federal service.
• Strong organizational skills and ability to manage multiple tasks.
• Experience supporting executives and coordinating across units.
• Proficiency with data collection, analysis, and report preparation.

Responsibilities

• Provide administrative support to Medical Service leadership.
• Coordinate with subspecialty sections on projects.
• Collect, track, and analyze data to inform decisions.
• Assist with office management and process improvements.

Skills

Administrative support

Data analysis

Executive coordination

Time management

Job description

The incumbent serves as the Management and Program Assistant to Medical Service leaders and provides direct administrative and program support to the Chief and leadership team of the Medical Service/Specialty Care Clinic Service Line. In addition to serving as the principal administrative point of contact for the Chief's office, the incumbent performs comprehensive data collection and tracking, office administration, and process improvement work across the service's subspecialty sections.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/19/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: providing administrative support, operating a personal computer, using a computer to process and analyze data, sorting and processing incoming correspondence, coordinating with others between various units and offices to accomplish work related projects, analyzing work flow to determine potential problem areas and making recommendations to correct, proofreading documents for grammatical errors, notifying others of pending appointments and meetings, and advising others on processes or procedures. Preferred Experience: Strong organizational skills Experience working with executives Physical Requirements: The work is primarily sedentary and is mostly performed while seated at a desk, with occasional walking, standing, bending, and lifting of light items such as files, supplies, and equipment in the course of moving about the Medical Center to attend meetings, respond to work-order deficiencies, and manage space and access. The incumbent must be capable of working multiple projects simultaneously and handling occasional high levels of stress and conflicting priorities, and is required to resolve stressful situations in the Medical Service offices, defuse potential administrative crises, and exercise tact and diplomacy when confronted with difficult circumstances. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.