Program Supervisor, Patient Services — Lead Access & Care Programs

AssistRx; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay structure

Matching 401(k) with immediate vesting

Medical, dental, vision, life insurance

Short-term disability insurance

Job summary

A leading healthcare service provider in Orlando is seeking a Supervisor for Patient Services to manage intake teams, coordinate operations, and ensure quality goals are met. The ideal candidate has a Bachelor's Degree with supervisory experience, and strong leadership skills to coach and develop staff. This role includes collaborative projects within a fast-paced environment, requiring 3-5 years of financial assistance and a solid understanding of insurance processes. Competitive pay and comprehensive benefits are offered.

Qualifications

• 3-5 years of financial assistance experience.
• 1-3 years of specialty pharmacy or pharmacy insurance preferred.
• 3-5 years of supervisory or lead experience.

Responsibilities

• Establish, monitor, analyze and report on KPIs.
• Selects, hires, leads and develops departmental associates.
• Collaborates with call center management to execute programs.

Skills

Leadership

Communication

Coaching

Staff Development

Education

Bachelor's Degree or equivalent work experience

Job description

A leading healthcare service provider in Orlando is seeking a Supervisor for Patient Services to manage intake teams, coordinate operations, and ensure quality goals are met. The ideal candidate has a Bachelor's Degree with supervisory experience, and strong leadership skills to coach and develop staff. This role includes collaborative projects within a fast-paced environment, requiring 3-5 years of financial assistance and a solid understanding of insurance processes. Competitive pay and comprehensive benefits are offered.