Program Supervisor - IDD Community Home Services

LE001 Community Services Group, Inc.; Town of Lancaster (NY); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Training & Career Development

401K Plans

Tuition Assistance

Employee Assistance Program

Job summary

Community Services Group is seeking a Full-Time Program Supervisor to manage daily operations of one or more community homes for adults with IDD. You will supervise direct support staff, delegate duties, and ensure safety, training, and resources.

The role emphasizes open communication, autonomy, and work-life balance while aligning with CSG policies and values. You will participate in on-call systems, coordinate shifts and activities, and support residents in community integration.

Qualifications

• Minimum 1 year of experience working in programs for persons with IDD.
• High school diploma or GED required; valid driver's license.

Responsibilities

• Serves as the direct supervisor of the direct support staff and assists in interviewing, hiring, orienting and training.
• Participates in the company's on-call system (Community Homes and Community-Based Program Supervisors only).
• Ensures the health, safety and welfare of the individuals within the program.
• Coordinates and ensures the development of shifts, activities and routines and actively promotes opportunities for individuals to participate in community integrated activities.
• Transports and/or coordinates transportation for individuals in personal or company vehicles for meetings, appointments or community activities.
• Serves as an active member of the service team in the coordination of services and communicates relevant information to families and other professionals as necessary.
• Oversees and maintains records pertaining to inventory, both for company owned property and possessions belonging to individuals.
• Accounts for all individual funds and petty cash funds; maintains an adequate supply of funds for the individuals and the home.
• Adheres to the program budget for food, household and operating supplies.
• Knowledge of and ability to adhere to a professional code of ethics.
• Performs job responsibilities of direct care staff.

Skills

Supervisory experience

IDD experience

Education

High school diploma/GED

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Summary: At CSG, as a Full-Time (40 hrs./wk.) Program Supervisor, you are responsible for the daily operation of one or more community home for adults with intellectual and developmental disabilities. You will also be responsible for the delegation of work, assignment of duties, completion of tasks of direct support staff and for supporting the principles and values of self-determination, in accordance with Community Services Group policies and applicable regulations. As a Program Supervisor, you will support your team by fostering open communication, setting clear expectations, and providing necessary resources, training, and regular feedback. Effective support involves trusting employees with autonomy, recognizing achievements, and actively promoting work-life balance. Our IDD Community Home Services offer support, including for complex medical needs, allowing residents to live in the community. Staff provide individualized support and supervision so each person can safely grow their life and pursue goals from home. We collaborate with residents, families, and other providers to identify meaningful goals and support their achievement. CSG's IDD Services offers a 2-week paid, in-person orientation in Mountville, with mileage reimbursement. This training prepares you for success and launches your CSG career. CSG supports career growth through skill development, advancement opportunities, and mentorship, allowing team members to define their path to success.

Wage Information

• Base Rate $20.00/hr.
• $1/hr. shift differential for awake overnight & weekend hours at all locations.
• $3/hr. shift differential at some locations for all hours worked due to support needs.

Job Description

• Serves as the direct supervisor of the direct support staff and assists in interviewing, hiring, orienting and training.
• Participates in the company's on-call system (Community Homes and Community-Based Program Supervisors only).
• Ensures the health, safety and welfare of the individuals within the program.
• Coordinates and ensures the development of shifts, activities and routines and actively promotes opportunities for individuals to participate in community integrated activities.
• Transports and/or coordinates transportation for individuals in personal or company vehicles for meetings, appointments or community activities.
• Serves as an active member of the service team in the coordination of services and communicates relevant information to families and other professionals as necessary.
• Oversees and maintains records pertaining to inventory, both for company owned property and possessions belonging to individuals.
• Accounts for all individual funds and petty cash funds; maintains an adequate supply of funds for the individuals and the home.
• Adheres to the program budget for food, household and operating supplies.
• Knowledge of and ability to adhere to a professional code of ethics.
• Performs job responsibilities of direct care staff.

Qualifications

• Minimum 1 year of experience working in programs for persons with IDD, high school diploma/GED, valid driver's license, good driving record, reliable vehicle, and ability to work flexible hours required.

CSG Offers Superior Perks & Benefits

• Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.
• Generous Paid Time Off & Other Paid Leave.
• Extensive Paid Training.
• Career Development Opportunities.
• Flexible Pay Options through myFlexPay.
• Family Medical and Parental Leave.
• Flexible spending accounts for medical & dependent care.
• Traditional or Roth 401K Plans with up to 4% employer match.
• Employee Assistance Program (EAP).
• Life Insurance.
• Wellness Opportunities.
• Tuition Assistance.
• Mentor/Mentee Opportunities.
• Health Insurance & Benefits availability will vary.

Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!

Community Services Group is proud to be an Equal Opportunity Employer and values a diverse, inclusive workforce. CSG helps people live more independent, fulfilling lives every day. Every role, from direct care to administration, plays a part in strengthening our communities from the inside out. For over 50 years, CSG has provided trusted mental health and intellectual and developmental disability (IDD) services across Pennsylvania. We're a team of 1,350+ employees who believe in compassion, collaboration, and creating opportunities for growth. Both for those we serve and for each other.

Why Work With Us

Make an impact. Change lives right in your own community. Grow your skills. Learn, develop, and build a meaningful career. Be valued. Be part of a team that supports and celebrates you.

Since 1972, CSG's mission has been simple: to help people reach their full potential through innovative, community-based care. Find the purpose you've been looking for at CSG.