Program Supervisor — Hybrid/Remote Team Leader

Lutheran Community Services Northwest; Tacoma (WA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Disability insurance

Life insurance

Paid vacation

Paid sick leave

Holidays and floating holidays

401(k) with employer match

Employee Assistance Program

Student loan forgiveness eligibility

Job summary

Lutheran Community Services Northwest in Tacoma, WA is seeking a Family Services Program Supervisor to direct staff and ensure program goals are met while maintaining compliance with policies.

The role emphasizes mentoring, performance management, scheduling, reporting, and delivering compassionate client services across diverse settings in a hybrid/onsite environment. Strong English fluency is required, with travel between worksites as needed.

Qualifications

• Bachelor's degree required or substantial relevant experience may substitute.
• Fluent in English (spoken and written).
• Ability to work under pressure in a multicultural setting.
• Experience leading, mentoring and coaching teams.
• Experience managing hybrid/remote staff.
• Proficient with Microsoft Office Suite.

Responsibilities

• Direct supervision of staff and ensure program goals are met.
• Maintain compliance with policies and regulations.
• Recruit, train, and support growth of staff; manage performance.
• Oversee scheduling, expense management, and reporting.
• Set clear expectations and provide feedback to staff.
• Coordinate with partners and funders as needed.

Skills

Fluency in English

Organizational skills

Interpersonal skills

Staff development

Communication

Office proficiency

Education

Bachelor's degree in related field

Tools

Microsoft Office Suite

Job description

Lutheran Community Services Northwest in Tacoma, WA is seeking a Family Services Program Supervisor to direct staff and ensure program goals are met while maintaining compliance with policies.

The role emphasizes mentoring, performance management, scheduling, reporting, and delivering compassionate client services across diverse settings in a hybrid/onsite environment. Strong English fluency is required, with travel between worksites as needed.