Hybrid Program Supervisor — Family Services

The Family Tree; Baltimore (MD); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The Family Tree seeks a Program Supervisor to manage daily operations, supervise staff, and ensure high‑quality family services within a hybrid work setting (remote and on-site). The role focuses on coordinating service delivery, staff development, and ensuring compliance with program guidelines.

Ideal candidates have a Master’s in a related field and 3–5 years in human services, with at least 1 year directly working with families.

Qualifications

• Master's degree or higher in human services or related field preferred.
• 3–5 years of experience in human or social services.
• 1 year of direct work with families with children in-home or in group settings.

Responsibilities

• Supervise program staff including regular meetings and case consultations.
• Develop and implement training plans and ensure staff meet HFA training requirements.
• Coordinate service delivery and day-to-day operations of the program.
• Monitor client cases from referral through discharge with proper records and reporting.
• Provide direct case work when needed and ensure compliance with policies and licensing.

Skills

Staff supervision

Reflective practice

Early childhood prevention

Family-centered services

Infant/child development knowledge

Transportation to client visits

Cultural sensitivity

Education

Master's degree in human services or fields related to working with children and families

Bachelor's degree in these fields with at least three years of relevant experience

Associate degree or high school diploma with commensurate HFA experience

Tools

Driver's license

Job description

The Family Tree seeks a Program Supervisor to manage daily operations, supervise staff, and ensure high‑quality family services within a hybrid work setting (remote and on-site). The role focuses on coordinating service delivery, staff development, and ensuring compliance with program guidelines.

Ideal candidates have a Master’s in a related field and 3–5 years in human services, with at least 1 year directly working with families.