Program Supervisor, Crisis Intervention & Advocacy

Women Helping Women; Hamilton (OH); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Retirement Plans

Monthly Parking Stipend

Paid Vacation and Sick Time

Self Care Days

Job summary

Women Helping Women is seeking a Program Supervisor in Butler County to lead the Court, Campus, and Outreach programs while mentoring advocates and volunteers. You will ensure crisis intervention services for survivors and guide training, policy updates, and service quality improvements.

You will supervise staff, manage program goals, and maintain community partnerships, promoting excellence and compassionate service throughout the agency.

Qualifications

• Bachelor's degree in Social Work, Psychology, Mental Health, Human Services, or related field, or equivalent professional experience.
• 2+ years of direct services experience (SA, DV, crisis intervention with victims, advocacy).
• 1+ years supervisory experience.
• Strong computer skills, including Microsoft Office, databases, and email.

Responsibilities

• Staff Supervision: Directly manages advocates, volunteers, and interns, including hiring, training, scheduling, performance feedback, and development support.
• Program Leadership: Oversee the Butler County crisis intervention services for survivors, identify and communicate program goals, and implement policies, tools, and structural improvements.
• Direct services: Provide direct crisis intervention and advocacy to survivors of sexual assault, domestic violence, dating violence, and stalking. This includes telephone, one-on-one support and accompaniment to court, or other appointments.
• Program Evaluation & Improvement: Monitor data, outcomes, and client feedback; ensure quality services, accurate reporting, and continuous program improvement.
• Community Engagement: Build and maintain collaborative relationships with community partners, model agency values, and represent the agency professionally.
• Agency Leadership: Support WHW’s mission, vision, and strategic goals; contribute to policy, procedure, and operational improvements.
• Maintains access to reliable transportation and maintain insurance on vehicle(s) used for duties.

Skills

Leadership

Staff Supervision

Crisis Intervention

Advocacy

Communication

Cultural Competency

Record-Keeping

Stress Management

Collaboration

Program Evaluation

Education

BA/BS in Social Work or related field

Tools

Microsoft Office

Databases

Email

Job description

Women Helping Women is seeking a Program Supervisor in Butler County to lead the Court, Campus, and Outreach programs while mentoring advocates and volunteers. You will ensure crisis intervention services for survivors and guide training, policy updates, and service quality improvements.

You will supervise staff, manage program goals, and maintain community partnerships, promoting excellence and compassionate service throughout the agency.