Evening Shift Emergency Services Supervisor

Center For Women And Families Inc; Louisville (KY); On-site; USD 52,000 - 76,000; Full time

Job summary

Center For Women And Families Inc is seeking a Supervisor of Emergency Services to lead our Emergency Shelter program. You will oversee daily operations, supervise staff, and ensure trauma-informed, client-centered services for survivors of intimate partner violence and sexual assault.

Responsibilities include coordinating intake, guiding case management and data reporting, and collaborating with leadership on program improvements and compliance with funding requirements.

Qualifications

• Bachelor’s degree required; a minimum of 3 years of experience in a related field may be substituted for a degree.

Responsibilities

• Provide supervision and operational oversight for The Center’s Emergency Shelter program.
• Oversee staff scheduling, shift coverage, and direct service operations including case management, counseling services, and support groups.
• Supervise staff, students, and interns, ensuring trauma-informed services.
• Coordinate client intake processes and ensure accurate documentation and data entry.
• Participate in strategic planning, program improvement, and grant compliance.
• Manage budget development and fiscal oversight.
• Ensure confidentiality and ethical standards in all shelter operations.

Skills

Trauma-informed care

Crisis intervention

Staff supervision

Data management

Communication

Leadership

Microsoft Office

Client database systems

Conflict mediation

DEI awareness

Education

Bachelor’s degree

Tools

Client database systems

Job description

Center For Women And Families Inc is seeking a Supervisor of Emergency Services to lead our Emergency Shelter program. You will oversee daily operations, supervise staff, and ensure trauma-informed, client-centered services for survivors of intimate partner violence and sexual assault.

Responsibilities include coordinating intake, guiding case management and data reporting, and collaborating with leadership on program improvements and compliance with funding requirements.