Program Supervisor - Apartment Treatment Program

Concern Housing; Medford (NY); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance

Dental/Vision Insurance

Flexible Spending Accounts

403(b) Retirement Plan

Life Insurance

Paid Time Off

Educational Assistance

Scholarship Programs

Licensure Reimbursement

Referral Bonuses

Job summary

Concern Housing seeks a Program Supervisor for the CTAP Program to oversee rehabilitation services, promote client growth and safety, and ensure regulatory compliance across the program. The role includes managing staff, coordinating direct care, and upholding OMH and Medicaid guidelines.

The candidate should hold a Master’s degree in psychology, social work or a related field with at least three years of relevant experience, strong leadership, and excellent verbal and written communication

Qualifications

• Master’s degree preferred in psychology, social work or related mental health field.
• Minimum 3 years experience in a similar setting with mental health clients.
• Strong leadership, supervisory and communication skills.

Responsibilities

• Supervise and coordinate direct care services; manage caseloads and support clients during staffing challenges.
• Oversee program staff; provide weekly supervision and training as needed.
• Ensure compliance with agency standards and OMH/Medicaid requirements; track due dates.
• Complete staff evaluations; participate in hiring and dismissal decisions.
• Maintain documentation sign-offs and Relias trainings; provide 24/7 crisis support.
• Monitor program metrics and ensure quality service delivery.

Skills

Leadership & supervision

Verbal communication

Written communication

Decision making

Education

Master’s degree in Psychology, Social Work or related mental health field

Tools

Relias trainings

Job description

Concern Housing is seeking a Program Supervisor for CTAP Program to be responsible for the overall supervision of the CTAP program and responsible for managing the program in a manner that promotes client growth, safety, and the effective delivery of rehabilitation services.

Days/Hours

Tuesday - Friday; 9am - 5pm & Saturday; 8am - 4pm

Duties And Responsibilities

• Supervise and coordinate the provision of direct care services; manage caseloads accordingly; provide direct support to clients during times of staffing challenges.
• Supervise program staff on a weekly basis; provide staff training as needed.
• Ensure program compliance with agency standards of care as well as regulatory guidelines, including OMH’s licensed program requirements and Medicaid billable services, such as:
• the provision of 6 services monthly to each client
• Service Plans and Reviews according to due date requirements
• the obtainment of Physician Authorizations according to due date requirements
• Maintain up-to-date tracking systems of all documentation due dates to ensure compliance.
• Complete periodic staff evaluations; participate in hiring and dismissal of staff.
• Ensure staff remain in compliance with agency-issued documentation sign-offs and Relias trainings.
• Provide 24/7 crisis intervention support.
• Remain current with all Agency required compliance documents and trainings.
• Other tasks as assigned by the Director of Community Residence Programs.

Requirements

Master’s Degree preferred in Psychology, Social Work or related mental health field with at least 3 years experience working in a similar setting and/or working with people with mental illnesses. The individual in this position must have good leadership and supervisory skills, good verbal and written communication skills and the ability to make sound judgments regarding client care. Residential experience a plus.

Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!

Salary

$65,000/yr

About the Organization

Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.