Care Coordinator

Lutheran Social Services of WI & Upper MI; Appleton (WI); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness (PSLF)

Medical/Dental/Vision Insurance

Flexible Spending Accounts

Mileage reimbursement

Paid Time Off + 10 Paid Holidays

403B Retirement Plan

Annual raises prioritized

Calm Wellness App – Premium Access

Early Earned Wage Access

Employee Assistance Program

Service Awards & Recognition

Job summary

Lutheran Social Services of WI and Upper MI is seeking a Care Coordinator to support families in the CLTS Waiver Program in Outagamie County, WI. You’ll be the primary contact for families, helping them access services to keep children safe and thriving.

This full‑time role offers a hybrid schedule with two days per week remote, requires a Bachelor's in Social Work or related field and at least one year of experience with children with disabilities, plus a valid driver's license and background

Qualifications

• Education: Bachelor’s degree in Social Work or a related Human Services field.
• Experience: Minimum 1 year working with children/youth with disabilities.
• Requirements: Valid driver’s license & reliable transportation; pass background and caregiver checks; strong documentation and communication skills; computer proficiency including EHRs.

Responsibilities

• Assess functional abilities and needs using required tools.
• Develop and implement individualized service plans with families and providers.
• Coordinate and authorize services per plan.
• Facilitate family-centered team meetings.
• Maintain accurate documentation and client records.
• Apply trauma-informed, evidence-based practices.

Skills

Documentation & Communication

Education

Bachelor’s degree in Social Work or related Human Services field

Tools

Electronic Health Records (EHR)

Job description

Join Our Team as a Care Coordinator!

Organization: Lutheran Social Services of WI and Upper MI
Location: Outagamie County, WI
Schedule: Full-time, Monday–Friday, first shift (8am-4pm or 9am-5pm)
Flexibility: Required to meet family needs
Benefits: Full-time benefit eligible!
Remote Work: 2 days/week from home

Are you passionate about making a difference in the lives of children and families? Lutheran Social Services is seeking a Care Coordinator to support families through the Children’s Long-Term Support (CLTS) Waiver Program—a federally funded Medicaid program serving children with developmental, physical, or severe emotional disabilities.

As a CLTS Care Coordinator, you’ll be the main point of contact for families, helping them access services that keep children safe and thriving in their home and community.

What You’ll Do

• Assess functional abilities and needs using required tools
• Develop and implement individualized service plans with families and providers
• Coordinate and authorize services per plan
• Facilitate family-centered team meetings
• Maintain accurate documentation and client records
• Apply trauma-informed, evidence-based practices
• Participate in staff development and clinical supervision

Perks & Benefits

• Public Service Loan Forgiveness (PSLF) eligibility
• Medical/Dental/Vision Insurance
• Flexible Spending Accounts
• Mileage reimbursement
• Paid Time Off + 10 Paid Holidays
• 403B Retirement Plan
• Annual raises prioritized
• Calm Wellness App – Premium Access
• Early Earned Wage Access
• Employee Assistance Program
• Service Awards & Recognition

Qualifications

• Education: Bachelor’s degree in Social Work or a related Human Services field
• Experience: Minimum 1 year working with children/youth with disabilities
• Requirements:
  • Valid driver’s license & reliable transportation
  • Ability to pass background and caregiver checks
  • Strong documentation and communication skills
  • Computer proficiency, including electronic health records

Travel

• Daily travel within the community may be required.

LSS is an Equal Opportunity Employer (EOE).

Qualifications

Education

Required

Bachelor Degree

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.