Care Coordinator

Lutheran Social Services; Waukesha (WI); Hybrid; USD 66,125,000 - 73,013,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Flex Spending (Health & Dependent Care

Mileage Reimbursement

Paid Time Off + 10 Paid Holidays

403B Retirement Contribution

Employee Assistance Program

Service Awards & Recognition

Remote Work Perks

Job summary

Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate Care Coordinator for the CLTS Waiver program in Waukesha County. The role supports families by navigating services, developing plans, and coordinating with providers.

This full-time position requires travel within the county, strong communication, and input into team meetings. Remote flexibility is offered as part of a flexible work arrangement.

Qualifications

• Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.).
• Minimum 1 year of experience working with children with disabilities.
• Bilingual fluency in Spanish is preferred but not required.
• Proficient in computer systems and electronic health records (EHR).
• Valid driver's license and reliable transportation (MVR check required).

Responsibilities

• Assess children's functional abilities using approved tools.
• Develop and implement individualized service plans with families and providers.
• Facilitate team meetings and coordinate services based on family-centered goals.
• Maintain accurate documentation and meet all regulatory timelines.
• Collaborate with internal teams and external agencies to support families.
• Testify in legal proceedings when required.
• Communicate clearly with families, providers, and team members.
• Participate in staff development, training, and supervision.

Skills

Bachelor's degree in human services

Bilingual Spanish preferred

Strong interpersonal & organizational

Driver's license

Education

Bachelor's degree in Human Services or related field

Tools

Electronic Health Records (EHR)

Job description

Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Care Coordinator - Children's Long-Term Support (CLTS) Program

Waukesha County, WI

Full-Time | M-F, First Shift | Remote Flexibility

$24.50/hr

Now offering a $1000 sign on bonus!

Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Care Coordinator to join our CLTS Waiver Program team in Waukesha County!

The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services.

Please note: This is a continuous posting in anticipation of future growth opportunities in the Waukesha County area.

What You'll Do

• Assess children's functional abilities using approved tools
• Develop and implement individualized service plans with families and providers
• Facilitate team meetings and coordinate services based on family-centered goals
• Maintain accurate documentation and meet all regulatory timelines
• Collaborate with internal teams and external agencies to support families
• Testify in legal proceedings when required
• Communicate clearly with families, providers, and team members
• Participate in staff development, training, and supervision

Perks & Benefits

• Medical, Dental & Vision Insurance
• Flex Spending (Health & Dependent Care)
• Mileage Reimbursement
• Paid Time Off + 10 Paid Holidays
• 403B Retirement Contribution
• Employee Assistance Program
• Service Awards & Recognition
• Remote Work Perks
  • 1 remote day/week at 6 months
  • 2 remote days/week at 9 months
  • 3 remote days/week at 12 months

Qualifications

• Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
• Minimum 1 year of experience working with children with disabilities
• Bilingual fluency in Spanish is preferred but not required
• Proficient in computer systems and electronic health records
• Strong interpersonal and organizational skills
• Valid driver's license and reliable transportation (MVR check required)

Work Environment

• Community-based with daily travel required
• Moderate noise level; occasional exposure to outdoor conditions
• Flexibility to meet family needs, including crisis response

Ready to make a difference in the lives of children and families?

LSS is an Equal Opportunity Employer (EOE).

Qualifications

• Education: Bachelor Degree of Hum. Serv. or Related Field (required)
• Experience: 1 years: One year of experience working with persons of the specific target group for which they are employed (required)
• Licenses & Certifications: Driver's License (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.