Bilingual Care Coordinator

Lutheran Social Services; West Allis (WI); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Paid Time Off and 10 Paid Holidays

Mileage Reimbursement

403(b) Retirement Plan

Employee Assistance Program

Service Awards and Recognition

Hybrid work schedule

Job summary

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) seeks a Bilingual Care Coordinator to join the Milwaukee County CLTS team. The role requires fluency in Spanish and English to help families assess needs, coordinate services, and create individualized care plans that keep children safely in home and community settings.

The position is full-time, Monday–Friday, with a hybrid schedule offering up to 2 remote days per week. Travel across Milwaukee County is expected.

Qualifications

• Bachelor's degree in a human services-related field.
• At least one year of experience working with children or individuals with developmental, physical, or behavioral health needs.
• Fluent in Spanish and English (required).
• Valid driver's license, reliable transportation, and ability to travel throughout Milwaukee County.
• Strong communication, documentation, organizational, and computer skills.

Responsibilities

• Complete assessments to identify client and family needs.
• Develop and implement person-centered service plans in collaboration with families, support teams, and providers.
• Coordinate and monitor services to ensure goals and outcomes are met.
• Facilitate family and team meetings.
• Maintain accurate documentation and client records.
• Connect families with community resources and supports.
• Provide services utilizing trauma-informed and family-centered practices.
• Collaborate with service providers, community partners, and internal teams.

Skills

Spanish language

English language

Education

Bachelor's degree in Human Services

Job description

Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two-state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a Bilingual Care Coordinator to join our growing Milwaukee County CLTS team. This role requires fluency in both Spanish and English.

The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid program that supports children with developmental, physical, and severe emotional disabilities. As a Care Coordinator, you will partner with families to assess needs, coordinate services, develop individualized care plans, and connect children with resources that help them remain safely in their homes and communities.

Schedule: Full-time, Monday-Friday, first shift

Work Environment: Hybrid schedule with up to 2 remote workdays per week

What You'll Do

• Complete assessments to identify client and family needs.
• Develop and implement person-centered service plans in collaboration with families, support teams, and providers.
• Coordinate and monitor services to ensure goals and outcomes are met.
• Facilitate family and team meetings.
• Maintain accurate documentation and client records.
• Connect families with community resources and supports.
• Provide services utilizing trauma-informed and family-centered practices.
• Collaborate with service providers, community partners, and internal teams.

Qualifications

• Bachelor's degree in a human services-related field such as Social Work, Psychology, Counseling, Sociology, Special Education, Criminal Justice, or a related discipline.
• At least one year of experience working with children or individuals with developmental, physical, or behavioral health needs.
• Fluent in Spanish and English (required).
• Valid driver's license, reliable transportation, and ability to travel throughout Milwaukee County.
• Strong communication, documentation, organizational, and computer skills.

Benefits & Perks

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Paid Time Off and 10 Paid Holidays
• Mileage Reimbursement
• 403(b) Retirement Plan
• Employee Assistance Program
• Service Awards and Recognition
• Hybrid work schedule

If you're passionate about helping children and families navigate services, advocate for needed supports, and make a meaningful impact in your community, we'd love to hear from you.

LSS is an Equal Opportunity Employer (EOE).

Education

• Bachelor Degree of Hum. Serv. or Related Field (required)

Experience

• 1 years: Years of experience working with children, children with disabilities, or children and their families. (required)

Licenses & Certifications

• Driver's License (required)

Skills

• Speak Spanish (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.