Program Specialist: Training, Marketing & Compliance

Texas State University; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Tuition benefits

Job summary

Texas State University in Texas is seeking a program administrator to provide administrative and operational support for development, coordination, and evaluation of training programs within the department, including online, hybrid, and in-person formats.

You will develop marketing strategies, manage the Neoserra CRM and training records, prepare compliance reports, coordinate stakeholder partnerships, monitor budgets, and maintain accreditation documentation.

Qualifications

• MBA or related master's degree required.
• 3+ years coordinating training programs in relevant sectors.
• Experience with Neoserra MIS or similar CRM.
• Experience with compliance reporting and grant documentation.
• Website content management experience (GATO or similar).
• Proficiency with digital marketing platforms (Meta, LinkedIn, Constant Contact, Canva).
• Ability to analyze program performance data.
• Familiarity with SBA grant compliance.

Responsibilities

• Plan and coordinate training programs and events (online, hybrid, in-person).
• Manage training calendars and logistics.
• Develop and execute marketing strategies.
• Manage Neoserra data system and client/training records.
• Prepare monthly, quarterly, and annual compliance reports.
• Coordinate stakeholder partnerships and community outreach.
• Assist budget monitoring and financial oversight.
• Maintain accreditation and SBA documentation.

Skills

Training planning

Marketing strategy

Compliance reporting

Stakeholder engagement

Project management

Regulatory knowledge

Data analysis

Web & Social media mgmt

Independent judgment

Org planning

Education

MBA

Master’s in Public Administration

Tools

Neoserra MIS

GATO CMS

Job description

Texas State University in Texas is seeking a program administrator to provide administrative and operational support for development, coordination, and evaluation of training programs within the department, including online, hybrid, and in-person formats.

You will develop marketing strategies, manage the Neoserra CRM and training records, prepare compliance reports, coordinate stakeholder partnerships, monitor budgets, and maintain accreditation documentation.