Program Specialist, Records & Compliance

The Kennedy Collective Inc; Trumbull (CT); Hybrid; USD 59,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings plan with employer

Paid time off

Employee assistance program

Job summary

The Kennedy Collective is a Connecticut-based nonprofit organization serving individuals with intellectual and developmental disabilities, veterans, and barriers to employment. The Program Specialist role focuses on keeping services organized, documented, coordinated, and compliant across Program Services.

You will own critical records, coordinate individual planning and interdisciplinary meetings, monitor authorizations, and work with program leaders, families, guardians, and DDS partners.

Qualifications

• Must have high school diploma or GED.
• Experience in human services, program coordination, quality assurance, compliance, or similar.
• Ability to maintain detailed records, coordinate deadlines, and protect confidentiality.
• Experience using Microsoft 365 and electronic case-management tools.
• Clear written and verbal communication skills.

Responsibilities

• Own the accuracy and organization of individual records, service plans, authorizations, consents, and documentation.
• Coordinate individual planning and interdisciplinary meetings, including prep and follow-through.
• Review documentation for alignment with DDS requirements and HCBS waiver obligations.
• Maintain timely records in Therap and other systems.
• Verify required authorizations and supporting documentation before services begin or change.
• Collaborate with program managers, nurses, and behavior professionals to resolve documentation concerns.
• Serve as a liaison with individuals served, families, guardians, DDS case managers, residential providers, and program teams.
• Identify incomplete records, missed deadlines, and compliance risks.

Skills

Detail-oriented

Documentation

Coordination

Communication

Independent work

Time management

Education

High school diploma or GED

Associate or Bachelor degree (preferred)

Tools

Therap

Electronic case-management systems

Job description

The Kennedy Collective is a Connecticut-based nonprofit organization serving individuals with intellectual and developmental disabilities, veterans, and barriers to employment. The Program Specialist role focuses on keeping services organized, documented, coordinated, and compliant across Program Services.

You will own critical records, coordinate individual planning and interdisciplinary meetings, monitor authorizations, and work with program leaders, families, guardians, and DDS partners.