PROGRAM SPECIALIST II, FRANCHISE TAX BOARD

Franchise-Tax-Board-State-of-California-Sacramento-1; California; On-site; USD 90,000 - 118,000; Full time

Job summary

The State of California is seeking a Program Specialist II in the Franchise Tax Board to serve as a primary resource for nonwage withholding tax policy. You will analyze complex policy issues and lead project implementations, guiding other staff throughout the department.

This in-office role requires strong analytical, written, and verbal communication skills, with potential for limited remote work per departmental guidelines.

Qualifications

• Experience researching data and legislative proposals.
• Ability to provide technical assistance to staff.
• Ability to build positive working relationships with FTB staff.
• Excellent written and verbal skills.

Responsibilities

• Serve as a primary resource for technical and tax policy issues related to nonwage withholding.
• Analyze critical functions with departmental impact on withhold-at-source policy.
• Act as a subject matter expert and lead projects and implementations.
• Provide guidance to bureau specialists, analysts, and team leads.

Skills

Research data

Legislative proposals

Dependability

Written and verbal skills

Interpersonal skills

Tools

Microsoft Office

Job description

Program Support

PROGRAM SPECIALIST II, FRANCHISE TAX BOARD

$8,020.00 - $10,542.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/16/2026

Job Description and Duties

Under the general direction of the Administrator II Withholding Services & Compliance Section, the Program Specialist II acts as a primary resource for technical and tax policy issues relating to the nonwage withholding tax laws administered by the department; performs analysis of the most critical and specialized functions having departmental impact relating to withhold-at-source tax policy; is recognized as a subject matter expert in the area of withhold-at-source compliance and enforcement; serves as project and implementation leader; provides guidance to other bureau specialists, analysts, and leads.

Working Conditions

This position requires 4 or more days in the office per week. It is designated office-centered and may be eligible for some remote work based on departmental guidelines and operational need.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship, now or in the future.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• PROGRAM SPECIALIST II, FRANCHISE TAX BOARD

# of Positions: Multiple

Work Location: In Office

Telework: In Office

Job Type: Permanent, Full Time

Department Information

Our mission is to help taxpayers file timely and accurate tax returns and pay the correct amount to fund services important to Californians.

FTB fosters an environment of equity and inclusion for all, and we welcome everyone to be part of our diverse workforce.

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to www.dhs.gov/e-verify.

CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.

IMPORTANT NOTICE As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD [phone].

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".

• Ability to research data and legislative proposals
• Strong dependability to readily provide technical assistance to all staff
• Ability to create and maintain positive and productive working relationships with Franchise Tax Board (FTB) staff at all levels
• Self-motivated, enthusiastic and customer service oriented
• Excellent written and verbal skills
• Strong interpersonal skills with the ability to provide constructive feedback
• Excellent analytical skills with the ability to use good judgment when analyzing data
• Ability to make timely and effective decisions while maintaining diplomacy, tact, and professionalism
• Good organizational and time management skills
• Ability to focus on detailed information, multi task and meet tight deadlines
• Strong skills utilizing Microsoft Office products including Outlook, Word, Excel, and PowerPoint
• Ability to anticipate the impact of changes, demonstrate flexibility and willingness to embrace changes
• Knowledge of non-wage withholding programs
• Experience preparing and presenting presentations, trainings, and webinars
• Experience with providing guidance and support with teams and projects
• Knowledge of California Revenue and Taxation Code, California Code of Regulations, and Internal Revenue Code
• Knowledge of FTBsystems such as Withhold-At-Source System (WASS), Taxpayer Information (TI), Business Entities Tax Systems (BETS), Taxpayer Folder (TPF), and Case Management (CM)

Benefit information can be found on the CalHR website and the CalPERS website.

In addition, Franchise Tax Board offers the following:

• Convenient transportation and commuting options include : Light Rail stop, bicycle lockers, freeparking, and carpool/vanpool opportunities

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.ftb.ca.gov

Human Resources Contact:
Classification & Hiring Unit
[phone]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Reasonable Accommodation Unit
[phone]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

Candidates who currently have list eligibility or who will be taking the upcoming Program Specialist II exam are encouraged to apply.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.