Administrator I, Legal Support Supervisor

State of California; California; On-site; USD 90,000 - 118,000; Full time

Benefits offered by this job

Transportation options

Job summary

State of California is recruiting for an Administrator I, Legal Support Supervisor. The role directs staff handling appeals, protests, settlements and litigation workflows, and provides office support for facilities and library operations.

Offices are primarily in-person with some telework allowed under policy. The position requires strong leadership, organizational skills, and the ability to coordinate multiple workloads while ensuring compliance with regulatory requirements.

Qualifications

• Strong organizational, time management and program management skills.
• Experience with enterprise processes, protest and appeal workflows.
• Ability to lead and manage teams and adapt to changing priorities.

Skills

Leadership

Organizational skills

Time management

Communication

Team collaboration

Tools

Tableau

Job description

Job Posting: Administrator I, Legal Support Supervisor

JC-536799 - Administrator I, Legal Support Supervisor - ADMINISTRATOR I, FRANCHISE TAX BOARD

$8,056.00 - $10,583.00 per Month. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/6/2026

Under the general direction of the Legal Administrative and Support Section Manager, the incumbent independently directs and supervises the staff that supports the resolution of tax and nontax disputes via appeal, docketed protest, settlement and litigation programs as well as provide office support services for facilities, the library and Personal Computer (PC) Coordination. The incumbent plans, organizes, and directs staff to meet program objectives.

Additional positions may become available (RPA2627-00844).

You will find additional information about the job in the Duty Statement.

Working Conditions

This position requires 4 or more days in the office per week. It is designated office-centered and may be eligible for some remote work based on departmental guidelines and operational need.

Thisposition is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship, now or in the future.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• ADMINISTRATOR I, FRANCHISE TAX BOARD

Administrator I, Legal Support Supervisor

Classification:

ADMINISTRATOR I, FRANCHISE TAX BOARD $8,056.00 - $10,583.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Telework:

In Office

Job Type:

Permanent, Full Time

Department Information

Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.

FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to www.dhs.gov/e-verify.

CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.

**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD [phone].

Desirable Qualifications

• Strong organizational, time management, planning, and program managements skills
• Strong Inventory Management Skills
• Strong leadership skills, including ability to inspire, motivate, mentor, and build teams
• Excellent interpersonal skills and ability to work collaboratively with all levels of staff and management department-wide
• Ability to work independently as well as cooperatively in a team environment
• Flexible and willing to learn in an environment that is fast paced and ever changing
• Experience planning, organizing, and managing multiple workload
• Involvement in diverse activities, program areas, and/or positions that have provided you with a greater understanding and appreciation for the broader perspective of the department/enterprise
• Demonstrated performance encouraging positive relationships, creating high job satisfaction, encouraging success, showing understanding, and being trusting and supportive
• Knowledge of the departmental organization and functions
• Ability to create and maintain a positive and productive work environment that engages employees, encourages success, and promotes employee growth and development
• Knowledge of California Style Manual
• Knowledge of Legal Briefing styles
• Knowledge of the Office of Tax Appeals Briefing Requirements
• Knowledge of Facility Requests
• Knowledge of departmental systems TPF (Taxpayer Folder) and CM (Correspondence Management)
• Experience analyzing problems, evaluating alternatives and risks, and creating mitigating strategies
• Ability to communicate verbally and in writing with all levels of management, staff, stakeholders and taxpayers
• Experience leading or working on enterprise-wide teams
• Ability to shift priorities and/or workloads to achieve program goals
• Ability to lead, manage and implement change
• Experience working with Tableau
• Familiar with Audit, Protest and Appeal processes
• Experience analyzing problems, evaluating alternatives and risks and creating mitigating strategies

Benefit information can be found on the CalHR website and the CalPERS website.

Benefits

• Convenient transportation and commuting options include: Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities

Contact Information

Department Website: http://www.ftb.ca.gov

Human Resources Contact:
Classification & Hiring Unit
[phone]

Hiring Unit Contact:
LaJena Jordan
[phone]
[e-mail]

Reasonable Accommodation Unit
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

EXAMINATION INFORMATION

Candidates who currently have list eligibility or who will be taking the upcoming Administrator I exam are encouraged to apply.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.