Program Specialist

aboundhealth; Bethlehem (Northampton County); On-site; USD 42,000 - 54,000; Full time

Job summary

Abound Health PA, LLC seeks a Program Specialist in the Lehigh Valley, PA region. You will report to the Program Director and oversee IOHP/waiver services in unlicensed programs, including IHCS, with emphasis on documentation and staff supervision.

The role supports client goals, ISP implementation, and coordination of services, with travel across the assigned region. A high school diploma is required; human services coursework or degree is preferred.

Qualifications

• Experience with individuals with intellectual and/or developmental disabilities preferred.
• Knowledge of ISP implementation, task analysis, goal writing, and documentation practices.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple priorities and work independently and collaboratively.
• Meet applicable ODP training and qualification requirements for assigned unlicensed services.
• Valid driver's license and reliable transportation.
• Ability to complete required background and health clearances.

Responsibilities

• Oversee client services, documentation, and records to ensure ODP compliance.
• Supervise and support direct care staff, including evaluations, development, training, and scheduling.
• Participate in ISP meetings and support client goals implementation.
• Complete assessments, progress reports, and incident reports as required.
• Monitor service utilization, billing, staffing, and service authorizations.
• Ensure client training is completed and provide guidance to staff.
• Assist clients and families in accessing community resources.

Skills

Organizational skills

Communication skills

Interpersonal skills

Multitasking

Independent and collaborative work

Education

High School Diploma or GED

Human services coursework/degree preferred

Job description

Abound Health PA, LLC is seeking a Program Specialist to join our team in Lehigh Valley, Pennsylvania. In this role, you will report to the Program Director. The Program Specialist provides oversight and support for individuals receiving Pennsylvania Waiver or Base Funded Services in unlicensed programs, including In-Home and Community Support (IHCS). This role supports quality service delivery, staff supervision, ISP implementation, documentation, and coordination of services.

Key Responsibilities

• Oversee client services, documentation, and records to ensure compliance with applicable ODP requirements.
• Supervise and support direct care staff, including performance evaluations, development, training, and scheduling.
• Participate in ISP meetings and support implementation of client goals, task analyses, and interventions.
• Complete assessments, progress reports, service documentation, and incident reports as required.
• Monitor service utilization, billing, staffing coverage, and service authorizations.
• Ensure client-specific training is completed and provide guidance to direct care staff.
• Support clients and families with accessing appropriate community resources and services.

Qualifications

• Experience working with individuals with intellectual and/or developmental disabilities preferred.
• College degree is not required; relevant human services coursework or education is preferred.
• Knowledge of ISP implementation, task analysis, goal writing, and documentation practices.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple priorities and work independently and collaboratively.
• Meet applicable ODP training and qualification requirements for assigned unlicensed services.
• Valid driver's license, safe driving record, reliable transportation, and required vehicle documentation.
• Ability to successfully complete required background and health and safety clearances.

Education

• High School Diploma or GED required.
• Coursework or a degree in human services, social work, psychology, education, or a related field is preferred.

Work Environment

This position works in administrative offices, client homes, and community settings, including libraries, parks, shopping areas, and day programs. Travel throughout the assigned region is expected.

Compensation & Benefits

Base pay is determined by factors such as work location, experience, job-related skills, and relevant education or training. In addition to base pay, total compensation may include various other forms of pay. We offer a comprehensive benefits package, including competitive health, dental, and wellness benefits, which begin on your 60th day of employment. Additionally, our 401(k) plan becomes available after 12 months of employment.

Equal Employment Opportunity

Abound Health is an equal opportunity employer. Abound Health evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.