Program Specialist

aboundhealth; Allentown (Lehigh County); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Wellness benefits

401(k) plan

Job summary

Abound Health PA, LLC in Lehigh Valley, Pennsylvania is seeking a Program Specialist to join our team. You will report to the Program Director and oversee individuals receiving Pennsylvania Waiver or Base Funded Services in unlicensed programs, including IHCS.

The role supports quality service delivery, staff supervision, ISP implementation, documentation, and coordination of services. Travel throughout the region is expected; base pay is commensurate with location and experience, with a

Qualifications

• Experience with individuals with IDD preferred.
• Knowledge of ISP implementation, task analysis, and documentation.
• Strong organizational and interpersonal skills; able to manage multiple priorities.
• Valid driver's license and reliable transportation.
• Ability to complete required background and health clearances.

Responsibilities

• Oversee client services, documentation, and records for ODP compliance.
• Supervise and support direct care staff, including evaluations and scheduling.
• Participate in ISP meetings and support client goals and interventions.
• Complete assessments, progress reports, and incident reports.
• Monitor service utilization, billing, staffing, and authorizations.
• Ensure client-specific training and guide staff.
• Assist clients and families in accessing community resources.

Skills

Disability services

Task analysis

Documentation

Interpersonal skills

Time management

Independent worker

Education

High School Diploma or GED

Human services coursework

Job description

Abound Health PA, LLC is seeking a Program Specialist to join our team in Lehigh Valley, Pennsylvania. In this role, you will report to the Program Director. The Program Specialist provides oversight and support for individuals receiving Pennsylvania Waiver or Base Funded Services in unlicensed programs, including In-Home and Community Support (IHCS). This role supports quality service delivery, staff supervision, ISP implementation, documentation, and coordination of services.

Key Responsibilities

• Oversee client services, documentation, and records to ensure compliance with applicable ODP requirements.
• Supervise and support direct care staff, including performance evaluations, development, training, and scheduling.
• Participate in ISP meetings and support implementation of client goals, task analyses, and interventions.
• Complete assessments, progress reports, service documentation, and incident reports as required.
• Monitor service utilization, billing, staffing coverage, and service authorizations.
• Ensure client-specific training is completed and provide guidance to direct care staff.
• Support clients and families with accessing appropriate community resources and services.

Qualifications

• Experience working with individuals with intellectual and/or developmental disabilities preferred.
• College degree is not required; relevant human services coursework or education is preferred.
• Knowledge of ISP implementation, task analysis, goal writing, and documentation practices.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple priorities and work independently and collaboratively.
• Meet applicable ODP training and qualification requirements for assigned unlicensed services.
• Valid driver's license, safe driving record, reliable transportation, and required vehicle documentation.
• Ability to successfully complete required background and health and safety clearances.

Education

• High School Diploma or GED required.
• Coursework or a degree in human services, social work, psychology, education, or a related field is preferred.

Work Environment

This position works in administrative offices, client homes, and community settings, including libraries, parks, shopping areas, and day programs. Travel throughout the assigned region is expected.

Compensation & Benefits

Base pay is determined by factors such as work location, experience, job-related skills, and relevant education or training. In addition to base pay, total compensation may include various other forms of pay. We offer a comprehensive benefits package, including competitive health, dental, and wellness benefits, which begin on your 60th day of employment. Additionally, our 401(k) plan becomes available after 12 months of employment.

Equal Employment Opportunity

Abound Health is an equal opportunity employer. Abound Health evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.