Program Services Clerk: Front Desk & Intake

Spherion Staffing, LLC; Burlington (VT); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Spherion Staffing, LLC in Burlington, VT is seeking a Program Service Clerk to provide clerical support and review applications for regulatory compliance. The role involves significant interaction with the public and other agencies, under supervision of a technical or administrative superior.

Responsibilities include written, in-person, and phone communications with customers; handling daily mail, phones, form reviews, and scheduling; maintaining lobby tracker and document scanning.

Qualifikationen

• 1-4 years of relevant experience.

Aufgaben

• Communicates clearing in writing, in person, and on the phone with customers.
• Treats customers respectfully, non-judgmentally and fair. Uses de-escalation techniques when necessary and refers customers to resources as appropriate.
• Accurately completes daily tasks and performs general office duties such as processing mail, answering phones, and reviewing forms for completeness.
• Maintains lobby tracker, schedules appointments, and notifies staff when clients arrive.
• Batch and scan documents to upload to ADPC.
• Working hours: 8:00 AM - 4:00 PM.

Kenntnisse

ESD tools

Ausbildung

No Degree Required

Jobbeschreibung

Spherion Staffing, LLC in Burlington, VT is seeking a Program Service Clerk to provide clerical support and review applications for regulatory compliance. The role involves significant interaction with the public and other agencies, under supervision of a technical or administrative superior.

Responsibilities include written, in-person, and phone communications with customers; handling daily mail, phones, form reviews, and scheduling; maintaining lobby tracker and document scanning.