Program Scheduler & Admissions Concierge

Vitas Healthcare Corporation; Florida; Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

VITAS Healthcare Corporation in Florida is seeking an Admissions Coordinator to manage referrals, schedule admissions, and coordinate with internal teams to ensure timely patient placement.

The role requires strong communication, data entry accuracy, and the ability to handle high-paced environments. The team values concierge-level service and collaboration with Care Connection Center and Sales colleagues.

Qualifikationen

• Completion of high school or basic education equivalency required.
• Two or more years of related experience in medical terminology and/or administrative, business office, or call center environment is preferred.
• Ability to communicate effectively with internal and external customers and to use scheduling tools.

Aufgaben

• Process new referrals and align with management and intake processes.
• Confirm same-day or nearest-available appointment times for timely admission.
• Participate in morning check-in meetings to discuss staffing and scheduling needs.
• Collaborate with the Director of Admissions to ensure resources are available in scheduling tools.
• Provide concierge-level customer service in every interaction.
• Escalate questions to Admissions leadership when needed.
• Enter accurate information to support data integrity in computer systems.

Kenntnisse

Medical terminology

Administrative experience

Customer service

Communication skills

Data entry 45 wpm

Multitasking

Ausbildung

High school diploma

Tools

Microsoft Office

Scheduling software

CRM systems

Jobbeschreibung

VITAS Healthcare Corporation in Florida is seeking an Admissions Coordinator to manage referrals, schedule admissions, and coordinate with internal teams to ensure timely patient placement.

The role requires strong communication, data entry accuracy, and the ability to handle high-paced environments. The team values concierge-level service and collaboration with Care Connection Center and Sales colleagues.