Hospice Admissions Coordinator - Patient Access & Scheduling

VITAS Healthcare; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

VITAS Healthcare is seeking an individual to manage patient referrals and ensure timely admissions. Responsibilities include processing referrals, verifying benefits, and training new team members.

The ideal candidate will have experience in medical terminology, excellent communication skills, and the ability to manage multiple tasks in a fast-paced environment. Bilingual in English/Spanish is a plus, enhancing service delivery to diverse patients.

Qualifications

• Two or more years of related experience in a call center or medical environment.
• Ability to communicate effectively, verbally and in writing.
• Highly organized, capable of managing multiple tasks.

Responsibilities

• Process new referrals via telephone, email, and fax.
• Verify Medicare and Medicaid hospice benefits.
• Provide training and mentoring to new team members.

Skills

Medical terminology knowledge

Customer service skills

Organizational skills

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Medical or business office training

Job description

VITAS Healthcare is seeking an individual to manage patient referrals and ensure timely admissions. Responsibilities include processing referrals, verifying benefits, and training new team members.

The ideal candidate will have experience in medical terminology, excellent communication skills, and the ability to manage multiple tasks in a fast-paced environment. Bilingual in English/Spanish is a plus, enhancing service delivery to diverse patients.