Program Operations Lead - Nonprofit Impact (Onsite NC)

Catapult, North Carolina; Cary (NC); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

Health benefits

Flexible Spending Account (FSA)

Life insurance

Long-term disability

Paid holidays

Paid time off

Job summary

Catapult is seeking a Program Operations Manager to support CORRAL’s Join the Herd and City of Raleigh programs in Cary, NC, with additional Raleigh programming.

This full-time onsite role requires Saturday work and coordination across multiple facilities, including the Cary and Raleigh farms. The role reports to the Senior Program Director and emphasizes data-driven program improvement and cross-functional collaboration.

Qualifications

• A bachelor degree or equivalent combination of education and relevant professional experience.
• Commitment to diversity, equity, inclusion, and belonging.
• Exceptional interpersonal skills with the ability to build positive relationships.
• Experience using Salesforce.com or similar CRM.
• Proven ability to manage multiple priorities and meet deadlines.
• Strong organizational, time management, and resource management skills.
• High level of attention to detail and commitment to accuracy.

Responsibilities

• Oversee Join the Herd program logistics, track deliverables, and ensure all services run seamlessly.
• Inputs all data into NC Allies (Join the Herd and Riding Academy) for outcome measures and monitoring.
• Partners with Grants team on compliance needs for grants.
• Oversees Alumni outreach and future community building efforts.
• Works to eradicate cultural barriers for participants to engage in services in collaboration with programming staff, including organizing transportation support for participants.
• No excuses: does 'whatever it takes' to create future opportunity for the girls.
• Maintains high expectations for staff and girls at all times.
• Provides direct program support as needed.
• Produce and review dashboards and reports evaluating program health, KPIs, and ROI.
• Monitors data proactively and makes data-driven decisions.
• Act as the primary liaison between operations and programming teams and community partners.

Skills

Interpersonal skills

Multitasking

Attention to detail

Professionalism

Diversity, equity, inclusion

Education

Bachelor's degree or equivalent

Tools

Salesforce.com

Job description

Catapult is seeking a Program Operations Manager to support CORRAL’s Join the Herd and City of Raleigh programs in Cary, NC, with additional Raleigh programming.

This full-time onsite role requires Saturday work and coordination across multiple facilities, including the Cary and Raleigh farms. The role reports to the Senior Program Director and emphasizes data-driven program improvement and cross-functional collaboration.