Program Operations & Events Specialist (Hybrid)

Research-Foundation-Cun; New York (NY); Hybrid; USD 45,000 - 55,000; Full time

Job summary

The Research Foundation of The City University of New York (RFCUNY) is seeking a Program Operations Assistant for the Office of Training and Workforce Development in partnership with ACS’s OTWD at Hunter College. The role focuses on planning, outreach, and reporting for public child welfare initiatives, handling event materials, logistics, and attendee communication.

Responsibilities include coordinating in-person and virtual events, providing technical support, tracking attendance, assisting

Qualifications

• Supports planning, outreach, implementation and reporting of programs.
• Creates engagement materials and event decks for participants and partners.
• Serves as first point of contact for inquiries and coordinates logistics.
• Tracks attendance and supports evaluation activities.

Responsibilities

• Develop engagement and outreach materials for prospective participants, partners and stakeholders.
• Effectively manage communication and queries re: programming, often serving as the first point of contact for the team.
• Develop and distribute event materials (e.g. presentation decks, handouts), agendas, and attendee information in advance of the events.
• Coordinate locations, booking, and logistics for in-person events, including set up and breakdown.
• Coordinate with vendors for catering, audio-visual, and other event services.
• Provide technical support to participants and facilitators for virtual meetings.
• Track and report event attendance in the program systems, ensuring accuracy and completeness.
• Assist evaluation team in delivering evaluations.
• Use problem-solving skills to assist instructors and learners with technical issues.
• Respond promptly to email, phone calls, and voicemail messages.
• Attend trainings and meetings as indicated and perform other duties as needed.
• Identify, analyze and troubleshoot challenges effectively.
• Perform due diligence by researching questions using available information and resources.
• Create/Modify procedures as necessary.

Skills

Engagement outreach

Communications

Event coordination

Technical support

Problem solving

Research

Education

Bachelor's degree preferred

High school diploma or GED required

Tools

Smartsheet

Cornerstone

Canva

Job description

The Research Foundation of The City University of New York (RFCUNY) is seeking a Program Operations Assistant for the Office of Training and Workforce Development in partnership with ACS’s OTWD at Hunter College. The role focuses on planning, outreach, and reporting for public child welfare initiatives, handling event materials, logistics, and attendee communication.

Responsibilities include coordinating in-person and virtual events, providing technical support, tracking attendance, assisting