Program Operations Coordinator

The Salvation Army USA Central Territory; Waukegan (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Salvation Army USA Central Territory is seeking a Program Assistant to support program management, beneficiary services, and administrative duties at our thrift store. You will help maintain program integrity, coordinate activities, and assist in recovery-support efforts while ensuring safety and compliance.

Responsibilities include enforcing center rules, conducting orientations, supervising documentation, and addressing beneficiary inquiries.

Qualifications

• High School Diploma or Equivalent.
• Previous managerial experience preferred.
• Valid Driver's License with ability to qualify for Salvation Army insurance.

Responsibilities

• Enforce house rules and maintain overall center security.
• Conduct new beneficiary orientations including facility tours.
• Lead weekly house meetings.
• Supervise medication calls and ensure proper documentation.
• Respond to beneficiary inquiries and emergencies.
• Complete incident reports and Safe From Harm documentation.
• Conduct regular bed checks.

Skills

Analytical skills

Communication

Presentation skills

Technical instruction interpretation

Interpersonal skills

Education

High School Diploma or Equivalent

Job description

The Salvation Army USA Central Territory is seeking a Program Assistant to support program management, beneficiary services, and administrative duties at our thrift store. You will help maintain program integrity, coordinate activities, and assist in recovery-support efforts while ensuring safety and compliance.

Responsibilities include enforcing center rules, conducting orientations, supervising documentation, and addressing beneficiary inquiries.