Program Assistant

The Salvation Army North & Central Illinois Division; Chicago (IL); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

On-the-job training

Job summary

The Salvation Army North & Central Illinois Division is seeking a Resident Manager at its Thrift Store in Chicago. This full-time position involves overseeing program compliance, maintaining safety, and supporting beneficiaries in their recovery journey.

The ideal candidate will manage daily administrative duties, enforce house rules, and implement beneficiary support activities. Join a mission-driven team and enjoy employee benefits such as discounts and assistance programs.

Qualifications

• Experience in program management and beneficiary support.
• Ability to effectively lead groups and facilitate meetings.
• Strong communication and documentation skills.

Responsibilities

• Enforce house rules and maintain overall center security.
• Lead weekly house meetings and conduct beneficiary orientations.
• Document incidents and maintain daily reports.

Skills

Program management

Supervision

Communication

Crisis management

Job description

Resident Manager

Location: 2258 N Clybourn Ave, Chicago, IL 60614

Pay: $20.00/ Hour

Job Type: Full Time/40 Hours

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. You will be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries' recovery journey.

Program Management

• Enforce house rules and maintain overall center security
• Conduct new beneficiary orientations including facility tours
• Lead weekly house meetings
• Supervise medication calls and ensure proper documentation
• Respond to beneficiary inquiries and emergencies
• Complete incident reports and Safe From Harm documentation
• Conduct regular bed checks

Beneficiary Support

• Implement and coordinate leisure time activities
• Provide safe transportation when needed
• Assist in resolving beneficiary problems
• Train and supervise work therapy assignments
• Assess and refer spiritual needs to Chaplain/Administrator
• Administer drug and alcohol screening tests as required

Administrative Duties

• Maintain daily reports and electronic data entries
• Document program violations and incidents
• Participate in professional development training
• Support center policies and procedures
• Monitor and ensure program compliance

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!