Program Assistant: Beneficiary Support & Compliance

The Salvation Army North & Central Illinois Division; Indianapolis (IN); On-site; USD 35,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Hearing coverage

Life insurance

Disability insurance

Paid vacation

Sick time

Holidays

Flexible spending accounts

403(b) retirement savings

Pension plan

Job summary

The Salvation Army Thrift Store in Indianapolis is seeking a full-time role to manage programs, support beneficiaries, and ensure compliance with center standards. You will coordinate orientations, supervise medication calls, conduct bed checks, and lead beneciary-focused activities on a 2nd shift.

Responsibilities include incident reporting, safety documentation, daily data entry, and staff supervision. Flexible scheduling applies, with Sundays through Saturdays.

Responsibilities

• Enforce house rules and maintain overall center security
• Conduct new beneficiary orientations including facility tours
• Lead weekly house meetings
• Supervise medication calls and ensure proper documentation
• Respond to beneficiary inquiries and emergencies
• Complete incident reports and Safe From Harm documentation
• Conduct regular bed checks
• Implement and coordinate leisure time activities
• Provide safe transportation when needed
• Assist in resolving beneficiary problems
• Train and supervise work therapy assignments
• Assess and refer spiritual needs to Chaplain/Administrator
• Administer drug and alcohol screening tests as required
• Maintain daily reports and electronic data entries
• Document program violations and incidents
• Participate in professional development training
• Support center policies and procedures
• Monitor and ensure program compliance
• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!

Job description

The Salvation Army Thrift Store in Indianapolis is seeking a full-time role to manage programs, support beneficiaries, and ensure compliance with center standards. You will coordinate orientations, supervise medication calls, conduct bed checks, and lead beneciary-focused activities on a 2nd shift.

Responsibilities include incident reporting, safety documentation, daily data entry, and staff supervision. Flexible scheduling applies, with Sundays through Saturdays.