Program Operations & Compliance Coordinator

Wellroot Family Services; Tucker (GA); On-site; USD 52,000 - 66,000; Full time

Job summary

Wellroot Family Services is seeking a Program Operations Coordinator to provide administrative, operational, and compliance support across Programs and Strategy and Innovation. You will serve as a central resource for document management, cross-functional coordination, and accreditation preparation.

The role requires strong organization, attention to detail, and the ability to manage multiple priorities while handling confidential information.

Qualifications

• Bachelor’s degree preferred; equivalent experience considered.
• Minimum of three years of progressively responsible admin support or program coordination.
• Experience supporting senior leaders or multiple departments is preferred.
• Experience with compliance tracking, training administration, data management, or reporting is preferred.
• Nonprofit, child welfare, or human services environment preferred.

Responsibilities

• Provide general administrative support to program leaders across Programs division.
• Maintain and organize program forms, templates, manuals, handbooks, procedures, and shared electronic files.
• Track departmental projects, deliverables, deadlines, approvals, and follow-up items.
• Assist with training registrations, rosters, scheduling, communications, and post-training documentation.
• Coordinate accreditation reviews and annual updates, including timelines, communications, document collection, submission, and follow-up.
• Prepare and format leadership materials, attend leadership meetings, and support meetings with notes and follow-up items.
• Support reporting, data quality checks, and audits; assist with licensing reviews and contract monitoring.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

OneNote

OneDrive

Teams

SharePoint

Organization

Time management

Project coordination

Attention to detail

Confidentiality

Education

Bachelor's degree preferred

Tools

Learning management systems

Case management systems

Databases

Job description

Wellroot Family Services is seeking a Program Operations Coordinator to provide administrative, operational, and compliance support across Programs and Strategy and Innovation. You will serve as a central resource for document management, cross-functional coordination, and accreditation preparation.

The role requires strong organization, attention to detail, and the ability to manage multiple priorities while handling confidential information.