Program Operations & Compliance Coordinator

Kupu; Honolulu (HI); On-site; USD 42,000 - 62,000; Full time

Job summary

Kupu seeks an Administrative Coordinator to provide essential support across recruitment, onboarding, and program operations. You will manage confidential records in Salesforce, coordinate checks, and ensure timely communication with applicants, members, host sites, and staff.

The role requires strong organization, excellent communication, and the ability to handle multiple priorities in a fast-paced environment. Full-time, on-site in Hawaii, with a focus on accuracy and service.

Qualifications

• Availability to work full-time, Monday through Friday, with occasional weekends/evenings.
• High school diploma; Associate degree or higher preferred.
• Minimum of 1 year administrative support, HR, program coordination, or related experience.
• Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).
• Excellent written and verbal communication.
• Strong organization, time management, and ability to multi-task.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to work well in a fast-paced, changing environment.
• Team-oriented and customer-service focused.

Responsibilities

• Coordinate application, interview, offer, onboarding, and exit processes for programs.
• Prepare and distribute offer letters, monitor required documentation.
• Coordinate criminal history checks and compliance within timelines.
• Maintain confidential member records in Salesforce and internal systems.
• Serve as primary administrative contact for applicants, members, staff and hosts.
• Maintain administrative resources, templates, and forms.
• Collaborate with staff, payroll, host sites, and departments to support operations.
• Provide support with program logistics, events, and activities.
• Identify improvements to administrative processes and workflows.

Skills

Microsoft Office

Excel

Word

Outlook

Office 365

Teams

Communication skills

Organization

Time management

Attention to detail

Confidentiality

Teamwork

Customer service

Education

High school diploma

Associate degree or higher

Tools

Salesforce

Job description

Kupu seeks an Administrative Coordinator to provide essential support across recruitment, onboarding, and program operations. You will manage confidential records in Salesforce, coordinate checks, and ensure timely communication with applicants, members, host sites, and staff.

The role requires strong organization, excellent communication, and the ability to handle multiple priorities in a fast-paced environment. Full-time, on-site in Hawaii, with a focus on accuracy and service.