Program Operations & Administrative Lead

Reasors Food Stores; New York (NY); On-site; USD 68,719 - 77,496; Full time

Benefits offered by this job

403(b) Retirement Plan

Medical, Vision, Dental plans

Transit Subsidy

PTO and Holidays

Job summary

The Lee, operated by Center for Urban Community Services, invites applications for a Special Assistant position in the Lower East Side of Manhattan. This role supports program management, oversees administrative operations, and ensures fiscal compliance for a 207-unit supportive housing program serving individuals with complex needs.

Responsibilities include coordinating events, maintaining systems, supervising staff, managing vendor relationships, and safeguarding client confidentiality in

Qualifications

• Knowledge of office operations, administrative systems and fiscal procedures.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Effective communication skills for interacting with staff, clients, vendors, and external partners.
• Proficiency in Microsoft Office Suite, database systems, and office technology.
• Problem-solving ability to address administrative or operational issues proactively.
• Attention to detail in handling records, reports, and financial documentation.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Team collaboration skills to work effectively across departments and with diverse stakeholders.

Responsibilities

• Support program management in executing activities and events including regular, new and special events, coordination with internal and external partner organizations, maintaining an inventory of necessary supplies, supporting event preparations, facilitating outreach to tenants, and assisting with vendors or outside agencies as directed.
• Develop and maintain internal administrative systems and processes to support efficient office operations and improve workflow.
• Oversee day-to-day administrative operations and promptly report discrepancies, irregularities, or operational concerns to program management to ensure smooth program functioning, compliance, and proactive issue resolution.
• Provide structured, weekly supervision to assigned staff, setting clear performance expectations, monitoring day-to-day work, and offering timely, constructive feedback.

Skills

Office operations knowledge

Organizational skills

Effective communication

Microsoft Office

Problem solving

Attention to detail

Confidentiality

Team collaboration

Education

High School Diploma + 4 years experience

HS Diploma + 6 years experience

BA + 2 years experience

HS Diploma + 8 years experience

BA + 4 years experience

Tools

Microsoft Office Suite

Database systems

Job description

The Lee, operated by Center for Urban Community Services, invites applications for a Special Assistant position in the Lower East Side of Manhattan. This role supports program management, oversees administrative operations, and ensures fiscal compliance for a 207-unit supportive housing program serving individuals with complex needs.

Responsibilities include coordinating events, maintaining systems, supervising staff, managing vendor relationships, and safeguarding client confidentiality in