Program Manager, Technical Services Delivery

Insight Global; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Insight Global in Atlanta is seeking a seasoned Project Manager to lead planning, execution, governance, and delivery health across client engagements. You will own day-to-day delivery, manage risks, and maintain program documentation while coordinating with consultants, Account Managers, and internal leadership.

The role requires 5–8 years in project management, a Bachelor's degree in Engineering, Construction, or Business, and proven leadership with ERP/CRM systems.

Qualifications

• Bachelor’s degree in Engineering, Construction, Business, or similar field.
• Approximately 5–8 years of project management experience; utilities, engineering, or construction experience preferred.
• Proven leadership and stakeholder management capability.
• Comfort working in structured systems such as ERP, CRM, and project management tools.

Responsibilities

• Serve as the escalation point for delivery challenges and decisions.
• Lead structured communication across clients, consultants, Account Managers, and internal leadership.
• Support recruiting by providing role clarity and participating in consultant screening.
• Ensure consultants are onboarded, trained, engaged, and clear on expectations.
• Support invoicing, approvals, and financial reconciliation.
• Partner with internal stakeholders to ensure delivery aligns to engagement economics.
• Own delivery health to ensure programs are selfsustaining and operationally sound.
• Produce consistent weekly project status reporting using Evergreen standards.
• Report transparently on progress against deliverables, risks, issues, urgent items, and work queues/backlog health.
• Maintain core project artifacts, including project plans, process flows, job aids, and reconciliation reports.

Skills

Project management

Leadership

Stakeholder management

Risk management

Education

Bachelor's degree in Engineering, Construction, Business, or similar field

Tools

ERP

CRM

Project management tools

Job description

Overview

The Project Manager is responsible for leading the planning, execution, governance, reporting, stakeholder management, and delivery health of client engagements. The role owns day-to-day execution, manages workflows and risks, maintains delivery documentation, supports financial accountability, and leads structured communication across clients, consultants, Account Managers, and internal leadership.

Responsibilities

• Serve as the escalation point for delivery challenges and decisions.
• Lead structured communication across clients, consultants, Account Managers, and internal leadership.
• Support recruiting by providing role clarity and participating in consultant screening.
• Ensure consultants are onboarded, trained, engaged, and clear on expectations.
• Support invoicing, approvals, and financial reconciliation.
• Partner with internal stakeholders to ensure delivery aligns to engagement economics.
• Own delivery health to ensure programs are selfsustaining and operationally sound.
• Produce consistent weekly project status reporting using Evergreen standards.
• Report transparently on progress against deliverables, risks, issues, urgent items, and work queues/backlog health.
• Maintain core project artifacts, including project plans, process flows, job aids, and reconciliation reports.

Qualifications

Required

• Bachelor’s degree in Engineering, Construction, Business, or similar field.
• Approximately 5–8 years of project management experience; utilities, engineering, or construction experience preferred.
• Proven leadership and stakeholder management capability.
• Comfort working in structured systems such as ERP, CRM, and project management tools.

Preferred

• Utility transmission, electric, gas, or infrastructure experience.