Program Manager, Supported Living (IDD)

Arc of Greater Prince William

Dale City (VA)

On-site

USD 68,000 - 70,000

Full time

15 hours ago

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Job summary

The Arc of Greater Prince William / INSIGHT, Inc. is seeking an experienced Program Manager for the Supported Living Program (SLP) to provide leadership, supervision, and oversight of community-based services for adults with IDD.

You will ensure person-centered services align with ISP plans, manage staff across multiple locations, and implement continuous quality improvement while staying compliant with DBHDS licensing and Medicaid Waiver requirements.

Qualifications

Bachelor's degree preferred; equivalent experience may be considered.
Minimum five (5) years of progressively responsible experience supporting individuals with intellectual and developmental disabilities.
Minimum of three (3) years of supervisory or management experience preferred.
Experience with Supported Living, Residential Services, Medicaid Waiver services, or community-based IDD services strongly preferred.

Responsibilities

Provide day-to-day leadership and operational oversight of the Supported Living Program.
Supervise, coach, mentor, and evaluate assigned supervisory and direct support staff.
Ensure appropriate staffing levels and coverage based on the needs of individuals receiving services.
Assist with recruitment, interviewing, onboarding, orientation, coaching, and retention of Supported Living staff.
Monitor staff schedules, overtime, staffing patterns, and productivity.
Ensure services are delivered in accordance with ISP, Person-Centered Plan, and assessed needs.
Promote independence, informed choice, self-advocacy, dignity, and community inclusion.
Participate in ISP meetings, annual assessments, and planning.
Monitor individuals' progress toward identified goals and outcomes.
Ensure individuals' rights, privacy, health, and safety are protected.
Conduct routine quality assurance reviews of documentation, service delivery, and operations.
Monitor THERAP documentation, ISP implementation, progress notes, incident reporting, and medications.
Ensure licensing regulations and waiver requirements are met; participate in inspections and quality initiatives.
Develop and monitor corrective action plans when deficiencies are identified.
Investigate and report incidents, injuries, and unusual events.