Program Manager (Operations Support Manager)

Department of Transportation; El Segundo (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Department of Transportation in the United States seeks an Operations Support Manager (OSM) to lead a workforce comprising Management & Program Analysts, Administrative Officers, and Technical Specialists within the ATO, Technical Operations Organization. The OSM role is the first level supervisor, responsible for guiding team performance and aligning resources with program goals.

Qualified applicants will demonstrate specialized experience at FV-J (FG/GS-14/15), including process evaluations,

Qualifications

• Specialized experience includes process evaluations and employee development.
• Experience with team management and strategic planning.
• Experience with budget allocation and administrative policies/procedures.
• Experience in managing resources.
• Experience in developing Standard Operating Procedures (SOP).

Responsibilities

• Oversee a workforce of Management & Program Analysts and other staff.
• Provide support to management and employees in the ATO, Technical Operations Organization.

Skills

Team management

Strategic planning

Budget allocation

SOP development

Administrative policies

Job description

The Operations Support Manager (OSM) position serves as first level Manager of an assigned workforce consisting of Management & Program Analysts and/or assistants, Administrative Officers, Technical Specialists, Logistics & Material management specialists, and other personnel who provide support to management and employees in the ATO, Technical Operations Organization.

To qualify for this position at the FV-J (FG/GS-14/15) level, you must demonstrate in your application that you possess at least one (1) year of specialized experience equivalent to the next lower level, FV-I (FG/GS-13). Specialized experienceis experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

Specialized Experience is:

• Process evaluations and development of employees.
• Ability to manage teams and strategic planning.
• Experience with budget allocation and administrative policies/ procedures.
• Managing resources.
• Developing Standard Operating procedures (SOP).

Applicants should include examples of specialized experience in their work history.

Qualifications must be met by the closing date of this vacancy announcement.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.

Security Requirements: Moderate (5): This position requires completion & favorable adjudication of a Tier 2 (T2) background investigation prior to appointment, unless a waiver is obtained and approved.