Program Manager (Night Operations)

Fooda; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary and stock options

Health, dental and vision plans

401k with company match

Paid maternity and parental leave

Flexible spending accounts

Company issued laptop

Daily subsidized lunch program

Challenging, rewarding work experience

Job summary

Fooda is seeking an experienced operations supervisor to oversee onsite night-shift hospitality operations across Memphis-area sites. You will supervise staff, coordinate scheduling, and ensure high-quality service in a fast-paced construction environment.

Travel between nearby Memphis/Southaven sites is required, with weekend on-call coverage as needed. Strong Excel and payroll-system familiarity is essential.

Qualifications

• 4–6 years in operations, hospitality, food service, event management, account management, or similar service-focused environment.
• Experience supervising employees including hiring, training, scheduling, coaching, and performance management.
• Available to work fixed, primarily nighttime schedule onsite five days per week.
• Willing to provide weekend on-call coverage.
• Comfortable working onsite in a high-volume, fast-paced construction environment.
• Calm, solutions-focused when handling service disruptions, staffing challenges, and escalations.
• Highly organized, able to manage multiple locations, schedules, partners, and deadlines.
• Strong relationships with clients, employees, restaurant partners, and cross-functional teams.
• Clear and professional communication with frontline employees and senior stakeholders.
• Familiar with Excel, scheduling and payroll systems, dashboards, and internal tools.
• Use operational data and feedback to solve problems and improve performance.
• Dependable, proactive, and willing to step in wherever needed to support successful service delivery.

Responsibilities

• Supervise employees including hiring, training, scheduling, coaching, and performance management.
• Manage multiple locations, schedules, partners, and deadlines.
• Build strong relationships with clients, employees, restaurant partners, and cross-functional teams.
• Communicate clearly with frontline employees and senior stakeholders.
• Utilize Excel, scheduling and payroll systems, dashboards and other internal tools to optimize operations.

Job description

Who We Are:

Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limitedand the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.

Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.

Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

Who You Are:

• You have 4–6 years of experience in operations, hospitality, food service, event management, account management, or a similar service-focused environment.
• You have experience directly supervising employees, including hiring, training, scheduling, coaching, and performance management.
• You are available to work a fixed, primarily nighttime schedule onsite five days per week.
• You are willing and able to provide weekend on-call coverage.
• You are comfortable working onsite in a high-volume, fast-paced construction environment.
• You remain calm and solutions-focused when handling service disruptions, staffing challenges, and escalations.
• You are highly organized and able to manage multiple locations, schedules, partners, and deadlines.
• You build strong relationships with clients, employees, restaurant partners, and cross-functional teams.
• You communicate clearly and professionally with frontline employees and senior stakeholders.
• You are comfortable using Excel, scheduling and payroll systems, dashboards, and other internal tools.
• You use operational data and feedback to solve problems and improve performance.
• You are dependable, proactive, and willing to step in wherever needed to support successful service delivery.

Schedule, Travel and Physical Requirements:

• This is a full-time position requiring onsite presence five days per week on a fixed schedule.
• The role primarily supports nighttime operations and includes weekend on-call responsibilities.
• Regular travel between nearby Memphis/Southaven-area sites is required.
• Candidates must have reliable transportation and be able to travel between locations during the workday.
• The position may require working outdoors for four or more hours at a time.
• Candidates must be comfortable working outdoors in varying weather conditions and temperatures.
• The role may require prolonged standing and walking throughout the shift.
• All applicable construction-site safety, security, dress, and access requirements must be followed

What We'll Hook You Up With

• Competitive market salary and stock options, based on experience
• Comprehensive health, dental and vision plans
• 401k retirement plan with company match
• Paid maternity and parental leave benefits
• Flexible spending accounts
• Company issued laptop
• Daily subsidized lunch program (ours!)
• A fulfilling, challenging adventure of a work experience