Program Manager / Lead Case Manager

Goldbelt, Inc.; Warner Robins (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Goldbelt Halo, LLC is seeking a Program Manager/Lead Case Manager to oversee day-to-day contract operations and act as the primary contractor liaison with Government agencies. The role requires strong program management, medical readiness experience, and leadership to manage workflows, staff, and performance metrics.

The position emphasizes senior-level support for complex aeromedical cases, adherence to medical standards, and effective communication with stakeholders.

Qualifications

• Strong program or project management, QA, reporting, and team leadership experience.
• Working knowledge of military medical readiness concepts, including retention, flying standards, LOD, RILO, and/or disability-related workflows.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and PDF tools.

Responsibilities

• Lead day-to-day contract operations and serve as the primary contractor interface with the Government.
• Manage workflow, staffing, workload distribution, quality assurance, backlog, reporting, and performance metrics.
• Provide senior-level support for complex aeromedical cases and interpretation of medical standards.
• Oversee case processing, waiver actions, LOD/RILO support, final disposition, and customer support.
• Conduct routine quality reviews and ensure accuracy and timeliness standards are met.
• Lead transition, onboarding, training, cross-training, and continuity planning.
• Manage monthly status reporting, meetings, issue escalation, and COR communications.
• Provide coverage and technical guidance during workload surges or staffing gaps.

Skills

Program management

Team leadership

Communication

QA & reporting

Medical readiness knowledge

Tools

Microsoft Office

PDF tools

Job description

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Goldbelt Halo accelerates military health science and technology from discovery to fielded capability by aligning research with validated Defense Health Agency and Joint Force medical gaps. We ensure that solutions transition into operational use, strengthening warfighter readiness and survivability. Our work spans warfighter wellness, biosurveillance, infectious disease, trauma care, and AI-driven decision making.

Summary

Goldbelt Halo, LLC is looking for a Program Manager/Lead Case Manager.

Responsibilities

• Lead day-to-day contract operations and serve as the primary contractor interface with the Government.
• Manage workflow, staffing, workload distribution, quality assurance, backlog, reporting, and performance metrics.
• Provide senior-level support for complex aeromedical cases and interpretation of medical standards.
• Oversee case processing, waiver actions, LOD/RILO support, final disposition, and customer support.
• Conduct routine quality reviews and ensure accuracy and timeliness standards are met.
• Lead transition, onboarding, training, cross-training, and continuity planning.
• Manage monthly status reporting, meetings, issue escalation, and COR communications.
• Provide coverage and technical guidance during workload surges or staffing gaps.

Qualifications

Necessary Skills and Knowledge

• Working knowledge of military medical readiness concepts, including retention, flying standards, LOD, RILO, and/or disability-related workflows.
• Strong program or project management, QA, reporting, and team leadership experience.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and PDF tools.

Minimum Qualifications

• Strong experience in military medical case management, medical readiness, disability evaluation, occupational health, or comparable regulated healthcare administration.
• Demonstrated experience managing medical cases involving physical exams, medical standards, waivers, or disposition actions.
• Ability to obtain and maintain a favorable Tier 1 background investigation and Government system access.

Preferred Qualifications

• Prior Air Force medical or AFRC experience.
• Hands-on experience with AIMWTS, ECT, PEPP, MEDXS, ASIMS, JLV, MICT, MILPDS, Salesforce, MyFSS, BOMC KX, or AFNET.
• Prior experience supervising case managers or medical administrative teams.
• Familiarity with Air Force medical standards and waiver processes.

Pay and Benefits

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.