Surge / Contingency Case Manager

Goldbelt, Inc.; Warner Robins (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Goldbelt Halo, LLC is looking for a Surge / Contingency Case Manager to support medical case management operations during workload surges and staffing gaps. The role emphasizes independent work, rapid workflow switching, and precise documentation across aeromedical readiness and medical administration.

Experience with DoD systems and a Tier 1 background check is preferred, focusing on readiness and continuity of care.

Qualifications

• Experience in medical case management or similar medical administrative work.
• Ability to handle high-volume administrative or medical cases.
• Ability to obtain and maintain a favorable Tier 1 background investigation and Government system access.

Responsibilities

• Provide case-management coverage during leave, vacancies, onboarding, transition periods, and workload surges.
• Step into active production when case volumes increase or backlogs develop.
• Perform medical case intake, review, tracking, routing, data entry, disposition support, and customer support.
• Cross-cover other case-management functions to maintain continuity.
• Support backlog reduction and time-sensitive or high-priority cases.
• Maintain readiness to move between functions based on workload needs.

Skills

Independent work

Organization

Communication

Job description

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Goldbelt Halo accelerates military health science and technology from discovery to fielded capability by aligning research with validated Defense Health Agency and Joint Force medical gaps. We ensure that solutions transition into operational use, strengthening warfighter readiness and survivability. Our work spans warfighter wellness, biosurveillance, infectious disease, trauma care, and AI-driven decision making.

Summary

Goldbelt Halo, LLC is looking for a Surge / Contingency Case Manager.

Responsibilities

Essential Job Functions:

• Provide case-management coverage during leave, vacancies, onboarding, transition periods, and workload surges.
• Step into active production when case volumes increase or backlogs develop.
• Perform medical case intake, review, tracking, routing, data entry, disposition support, and customer support.
• Cross-cover other case-management functions to maintain continuity.
• Support backlog reduction and time-sensitive or high-priority cases.
• Maintain readiness to move between functions based on workload needs.

Qualifications

Necessary Skills and Knowledge:

• Strong ability to work independently and shift quickly between workflows.
• Strong organization, documentation, and communication skills.

Minimum Qualifications:

• Experience in medical case management, medical readiness, aeromedical administration, occupational health, disability evaluation, or similar medical administrative work.
• Experience handling high-volume administrative or medical cases.
• Ability to obtain and maintain a favorable Tier 1 background investigation and Government system access.

Preferred Qualifications:

• Broad exposure across multiple medical readiness or case-management functions.
• Air Force or DoD medical system experience.
• Experience entering an existing workflow and becoming productive quickly.
• Familiarity with AIMWTS, ECT, PEPP, MEDXS, ASIMS, JLV, or related systems.

Pay and Benefits

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.