Program Manager IV - GME Program Administration

Cleveland Clinic; Cleveland (OH); Hybrid; USD 84,000 - 128,000; Full time

Job summary

Cleveland Clinic Main Campus is seeking a Program Manager IV in Graduate Medical Education to manage multiple projects, develop systems, and improve departmental efficiency across training programs for a global audience of healthcare professionals.

The role emphasizes liaison across the organization, mentorship, and adherence to HR and compliance policies, with a hybrid schedule requiring in-person attendance one day per week after training.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or related field.
• Six years of related experience.
• Master's degree may offset one year of the experience requirement.

Responsibilities

• Develop, implement, manage, and maintain operational systems and activities.
• Serve as a liaison at all levels of the organization and outside community.
• Coach and mentor other positions in the department.
• Review Enterprise HR policies, corporate compliance procedures, and the Graduate Physicians Manual.
• Manage the Enterprise GME SharePoint site.
• Guide project management for cross functional teams within GME, including off-boarding for departing trainees.

Skills

Project management

Stakeholder liaison

Mentorship

Budget oversight

Education

Bachelor's degree in Business Administration, Healthcare Administration, or related field

Master's degree in a relevant field

Tools

SharePoint

Job description

Manages implementation and maintenance of designated programs. Plans, develops and maintains systems and procedures. Acts as a liaison between department and outside communities. Serves as a coach and mentor for other positions in the department. Participates in budgetary process.

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Program Manager IV with Graduate Medical Education, you will manage diverse projects, identify process improvements, and enhance departmental efficiency and cohesion to support many of the training and education programs Cleveland Clinic offers to a global audience of healthcare professionals, including physicians, medical students, residents, fellows, health professions students and caregivers, and more. This is a rewarding opportunity that offers exposure to various specialties and potential growth within and beyond the team.

A caregiver in this role works days from 8:00 am. - 5:00 pm.

After the successful completion of the training period, this position offers a hybrid schedule requiring in-person attendance at Cleveland Clinic Main Campus one day per week.

A caregiver who excels in this role will:

• Develop, implement, manage, and maintain operational systems and activities.
• Serve as a liaison at all levels of the organization and outside community.
• Manage multiple priorities and projects with competing deadlines and allocate time to meet completion requirements.
• Serve as a coach and mentor for other positions in the department.
• Review and monitor adherence to Enterprise Human Resources policies, corporate compliance procedures, and the Graduate Physicians Manual.
• Manage the Enterprise GME SharePoint site.
• Guide project management for cross functional teams within GME, including off-boarding for departing trainees
• Oversee timekeeping and scheduling of GME caregiver office hours
• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's degree in Business Administration, Healthcare Administration, or related field.
• Six years of related experience
• A Master's degree in a relevant field may offset one year of the experience requirement

Preferred qualifications for the ideal future caregiver include:

• Master's degree
• Related experience in a healthcare setting
• GME/Education background

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to operate a computer and other office equipment.
• Ability to communicate effectively and exchange accurate information.

Personal Protective Equipment:

• Follows standard procedures regarding personal protective equipment.

Pay Range

Minimum Annual Salary: $84,200.00

Maximum Annual Salary: $128,412.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).