Program Manager III - Community Health

Cleveland Clinic; Avon (OH); On-site; USD 70,000 - 106,000; Full time

Job summary

Cleveland Clinic Avon Hospital is seeking a Program Manager III for Community Health to lead the implementation and ongoing maintenance of designated programs. The role coordinates with internal departments and external communities, coaching staff and participating in budget planning to support program goals.

The position is onsite with a 60/40 split between Avon and Fairview, working Monday through Friday, 8:00 a.m.

Qualifications

• Bachelor’s degree in business administration, healthcare administration, or related field with 5+ years of related experience.
• Master’s degree with 4+ years of related experience.
• Knowledge of statistical and financial analysis, primary research, and business plan development.
• Strong presentation, communication, and training skills.

Responsibilities

• Manage implementation and ongoing maintenance of designated programs.
• Plan and develop systems and procedures to improve efficiency and effectiveness.
• Serve as a liaison between the department and external communities.
• Provide coaching and mentorship to staff.
• Participate in budgetary processes to support program goals.
• Develop and lead programmatic strategies with measurable community health impact.
• Lead hospital strategies required by the IRS.
• Track progress and outcomes of strategic initiatives with defined metrics.

Skills

Presentation skills

Communication skills

Training skills

Statistical analysis

Financial analysis

Primary research

Business plan development

Education

Bachelor’s Degree in Business Administration, Healthcare Administration or related field

Master’s Degree

Job description

Join Cleveland Clinic Avon Hospital and experience world-class healthcare at its best. Avon Hospital provides state-of-the‑art healthcare to all its patients and is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation is the highest honor an organization can receive for professional nursing practice.

As Program Manager III for Community Health, you will manage the implementation and ongoing maintenance of designated programs while planning and developing systems and procedures to ensure efficiency and effectiveness. In this role, you will serve as a liaison between the department and external communities, provide coaching and mentorship to staff, and actively participate in the budgetary process to support program goals. The position is heavily strategy- and data-driven, focusing on measurable community health impact rather than managing community events, with the opportunity to manage programs that directly impact hospital compliance and broader community health.

A caregiver in this role works Monday through Friday from 8:00 a.m. – 5:00 p.m.

This position is onsite, with 60% of the time at Avon and 40% at Fairview.

A caregiver who excels in this role will:

• Develop, implement, manage, and maintain operational systems and activities.
• Serve as a liaison with all levels of the organization and outside the community.
• Manage multiple priorities and projects with competing deadlines.
• Allocate time to meet completion requirements.
• Serve as a coach and mentor for other positions in the department.
• Review and monitor adherence to Human Resources policies and corporate compliance procedures.
• Manage all community health-related activities, specifically as they relate to the community health needs assessment.
• Develop and lead programmatic strategies to address the priorities of assessment and hospital implementation strategies.
• Responsible for developing, launching, and implementing hospital strategies required by the IRS.
• Lead efforts in tracking progress and outcomes of strategic initiatives, setting short-term, mid-term, and long-term metrics for each project.
• Launch new strategies and ensure they are executed according to plan, with measurable outcomes.
• Prepare and report progress and outcomes of implementation strategies for compliance purposes.
• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree in Business Administration, Healthcare Administration or related field and five years of related experience
• OR Master’s Degree and four years of experience
• Knowledge of statistical and financial analysis, primary research and business plan development
• Strong presentation, communication and training skills

Preferred qualifications for the ideal future caregiver include:

• Master’s degree
• Healthcare settings
• Experience and/or education in Public Health

Physical Requirements:

• Ability to communicate and exchange accurate information.
• Ability to perform work in a stationary position for extended periods.
• Ability to work with physical records or operate a computer or other office equipment.
• In some locations, ability to travel throughout the hospital system.
• In some locations ability to move up to 25 lbs.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

Pay Range

Minimum Annual Salary: $69,600.00

Maximum Annual Salary: $106,132.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).