Administrative Assistant II

Cleveland Clinic; Cleveland (OH); On-site; USD 23,000 - 33,000; Full time

Job summary

Cleveland Clinic’s Main Campus offers a dynamic Administrative Assistant role supporting nursing teams, managers, and frontline staff. You will answer payroll questions, order supplies, and coordinate meetings while serving as a communication link between leadership and the department.

Ideal candidates bring strong MS Office skills, a minimum of three years in an office setting, and the ability to multitask in a fast-paced environment. This is a full-time, on-site position in Cleveland, OH.

Qualifications

• High School Diploma or GED required.
• Three years of office experience.
• Experience using Microsoft Office Suite products (Outlook, Word, Excel, and PowerPoint).

Responsibilities

• Answer payroll questions, order supplies, and coordinate meetings.
• Serve as a direct line of communication between managers and the department.
• Support frontline staff through activities facilitated on behalf of the management team.
• Collaborate with nursing teams, administrative staff, and providers.

Skills

Multitasking

Calendar management

Liaison / customer service

Written correspondence

Administrative support

Education

High School Diploma or GED

Associate’s Degree

Tools

Microsoft Office Suite

Job description

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Administrative Assistants are a vital part of Cleveland Clinic’s operations, enabling caregivers to focus on patient care while improving coordination among nursing teams, administrative staff, and providers. In this role, you will answer questions about payroll, order supplies, and coordinate meetings. You will serve as a direct line of communication between managers and the department, while supporting frontline staff through various activities facilitated on behalf of the management team. As part of this team, you will have the opportunity to collaborate with skilled colleagues and access numerous educational resources to further develop your skills.

A caregiver in this position works days, M-F, 8:00am—5:00pm.

A caregiver who excels in this role will:

• Manage and prioritize multiple assignments simultaneously and effectively.
• Act as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.
• Administer calendar and schedule management.
• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
• Provide coverage of other areas such as front end, point of service and registration.
• Coordinate management functions and assist in special projects.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• Three years of office experience
• Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point)

Preferred qualifications for the ideal future caregiver include:

• Associate’s Degree
• Typing proficiency of 35 wpm with accuracy

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

Personal Protective Equipment:

• Follows standard precautions using personal protective

Pay Range

Minimum hourly: $16.47

Maximum hourly: $23.61

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).