Program Manager II, Development and Improvement - Medical College Physicians

The Medical College of Wisconsin, Inc.; Wauwatosa (WI); Hybrid; USD 95,000 - 135,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Paid parental leave

On-campus fitness facility

Job summary

The Medical College of Wisconsin, Inc. seeks a seasoned program leader to manage the Administrative Fellowship program. You will supervise fellows, drive recruitment and onboarding, and coordinate cross‑functional improvement initiatives in a hybrid Milwaukee area role.

You will mentor teams, manage data, and develop program materials while partnering with clinical departments to advance the fellowship and related projects.

Qualifications

• Bachelor’s degree required; master’s preferred.
• 8+ years of relevant program leadership experience.
• Experience with leadership development and/or administrative fellowship programs preferred.
• Strong data management and Excel skills.

Responsibilities

• Manage timeline and track deadlines for program deliverables.
• Oversee data collection, analysis and reporting to stakeholders.
• Lead recruitment and onboarding for Administrative Fellows.
• Coordinate development of program materials and reports.
• Supervise and mentor Administrative Fellows.
• Develop and maintain pipeline of post-fellowship opportunities.
• Lead cross-functional improvement initiatives and change management efforts.
• Coordinate meetings, site visits and events.

Skills

Project management

Leadership

Change management

Data analysis

Communication

Cross-functional collaboration

Stakeholder management

Process improvement

Education

Bachelor's degree

Master's degree preferred

Tools

Microsoft Excel

Microsoft Office

MS Project

Job description

SummaryWork independently under the direction of the Practice Director, Development and Improvement to manage and lead the coordinated activities of the F&MCW Administrative Fellowship program. Provide direction and guidance to the team to facilitate the achievement of the program’s goals. Lead improvement and change activities in alignment of strategic, cross-functional efforts.Hybrid Work Arrangement: 40% Remote, 60% Onsite, must reside in the metro Milwaukee, WI area.Primary ResponsibilitiesGeneral:Maintain program timeline including tracking deadlines for program deliverables.Ensure compliance with regulatory and institutional policies.Oversee the collection, analysis, and dissemination of program data.Coordinate the development of program materials including educational materials, marketing materials, websites, forms, and reports.Oversee the development, implementation, and maintenance of comprehensive databases and files related to the program.Organize internal and external meetings, site visits, and special eventsEnsure program data and progress are reported to program stakeholders.Participate on appropriate committees relevant to the advancement of the program and the profession or area of research.Cultivate and maintain excellent working relationships with FT, CP, and MCW clinical departments.Administrative Fellow Program:Actively supervise, mentor, and provide performance feedback to Administrative Fellows.Lead recruitment and onboarding processes for Administrative Fellows.Administer the project intake and assignment processes and coordinate efforts with other project management resources.Develop and maintain pipeline of post-fellowship job opportunities.Continuously improve and sustain program through internal and external partnerships.Practice Improvement:Facilitate complex, cross-functional improvement teams to address performance improvement goals; effectively utilize relationships to facilitate progress within teams; use effective facilitation tools to encourage participation and enhance project progress.Serve as content expert, mentor, and coach for specialty problem-solving, process improvement, and change management methodology and best practices.Collaborate with operational leaders, project teams, and stakeholders to incorporate problem-solving and change methodologies into projects and daily work.Knowledge – Skills – AbilitiesKnowledge of technical, business, consultation, project management, and cultural awareness.Customer focus, building trust, communication, critical thinking, and influencing skills.Strong verbal, written, and interpersonal skills.Strong understanding and application of data management methods.Proficient in Microsoft Office, specifically excel.Excellent organizational skills to manage project documentation, schedules, and timelines efficiently.QualificationsAppropriate experience may be substituted for education on an equivalent basis. Minimum Required Education: Bachelor’s degreeMinimum Required Experience: 8 yearsPreferred Education: Master's degreePreferred Experience: Excel experience. Staff Supervision experience. Prior experience with formal leadership development programs and/or Administrative Fellowship programs strongly preferred.#LI-RT1Physical RequirementsWork requires occasionally lifting moderate weight materials, standing, or walking continuously.Work EnvironmentOccasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.Sensory AcuityAbility to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.Why MCW?Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options403B Retirement PackageCompetitive Vacation and Paid Holidays offeredTuition ReimbursementPaid Parental LeaveEmployee & Family Assistance Program (EFAP)Pet InsuranceOn campus Fitness Facility, offering onsite classesAdditional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.For a brief overview of our benefits see: Benefits OverviewFor a full list of positions see: MCW CareersAt MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.