Program Manager II, Development and Improvement - Medical College Physicians

Medical College of Wisconsin; Milwaukee (WI); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health coverage

403B Retirement Package

Tuition Reimbursement

Paid Holidays

Parental Leave

Job summary

Medical College of Wisconsin is seeking an Administrative Fellow Program Manager to lead and coordinate the Administrative Fellowship program. The role includes directing team activities, mentoring Fellows, and driving improvement across cross-functional efforts.

You will oversee data management, recruitment/onboarding, and the development of post-fellowship opportunities while collaborating with clinical departments and program stakeholders in a hybrid Milwaukee setting.

Qualifications

• Bachelor's degree required; experience may substitute for education.
• 8 years minimum professional experience.
• Master's degree preferred.
• Excel experience and staff supervision preferred; leadership program experience valued.

Responsibilities

• Manage and lead the coordinated activities of the Administrative Fellowship program.
• Provide direction to the team to facilitate achievement of program goals.
• Lead improvement and change activities aligned with strategic, cross-functional efforts.
• Oversee data collection, analysis, and dissemination to stakeholders.
• Organize meetings, site visits, and special events.
• Mentor and supervise Administrative Fellows; oversee recruitment and onboarding.
• Develop and maintain post-fellowship opportunities and partnerships.
• Collaborate with clinical departments and operational leaders on projects.

Skills

Project management

Communication

Data management

Excel proficiency

Organizational skills

Interpersonal skills

Education

Bachelor's degree

Master's degree

Job description

Summary

Work independently under the direction of the Practice Director, Development and Improvement to manage and lead the coordinated activities of the F&MCW Administrative Fellowship program. Provide direction and guidance to the team to facilitate the achievement of the program's goals. Lead improvement and change activities in alignment of strategic, cross-functional efforts.

Hybrid Work Arrangement: 40% Remote, 60% Onsite, must reside in the metro Milwaukee, WI area.

Primary Responsibilities

General:

• Maintain program timeline including tracking dead lines for program deliverables.

• Ensure compliance with regulat ory and institutional policies.

• Oversee the collection, analysis, and dissemination of program data.

• Coordinate the development of program materials including educational materials, marketing materials, websites, forms, and reports.

• Oversee the development, implementation, and maintenance of comprehensive databases an d files related to the program.

• Organize internal and external meetings, s ite visits, and special event s.

• Ensure program data and progress are reporte d to program stakeholders.

• Participate on appropriate committees relevant to the advancement of the program and the profession or area of research.

• Cultivate and maintain excellent working relationships with FT, CP, and MCW clinical departments.

Administrative Fellow Program:

• Actively supervise, mentor, and provide performance feedback to Administrative Fellows.

• Lead recruitment and onboarding processes for Administrative Fellows.

• Administer the project intake and assignment process es and coordinate efforts with other project management resources.

• Develop and maintain pipeline of post-fellowship job opportunities.

• Continuously improve and sustain program through internal and external partnership s.

Practice Improvement:

• Facilitate complex, cross-functional improvement teams to address performance improvement goals; effectively utilize relationships to facilitate progress within teams; use effective facilitation tools to encourage participation and enhance project progress.

• Serve as content expert, mentor, and coach for specialty problem-solving, process improvement, and change management methodology and best practices.

• Collaborate with operational leaders, project teams, and stakeholders to incorporate problem-solving and change methodologies into projects and daily work.

Knowledge - Skills - Abilities

• Knowledge of technical, business, consultation, project management, and cultural awareness.

• Customer focus, building trust, communication, critical thinking, and influencing skills.

• Strong verbal, written, and interpersonal skills.

• Strong understanding and application of data management methods.

• Proficient in Microsoft Office, specifically excel.

• Excellent organizational skills to manage project documentation, schedules, and timelines efficiently.

Qualifications

Appropriate experience may be substituted for education on an equivalent basis.

Minimum Required Education:

Bachelor's degree

Minimum Required Experience:

8 years

Preferred Education:

Master's degree

Preferred Experience:

Excel experience. Staff Supervision experience. Prior experience with formal leadership development programs and/or Administrative Fellowship programs strongly preferred.

Physical Requirements

Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

Work Environment

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

Sensory Acuity

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.

Why MCW?

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Paid Parental Leave
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On campus Fitness Facility, offering onsite classes
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.

For a brief overview of our benefits see: Benefits Overview

For a full list of positions see: MCW Careers

MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.