Program Manager, HIV & Housing Services

CAMBA; New York (NY); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan with employer-m

Paid time off

Paid holidays

Job summary

CAMBA in Brooklyn, NY is seeking a Program Manager to oversee HIV/AIDS case management and supportive housing programs, ensuring contract compliance, staff training, and strong community partnerships. The role includes crisis support, program reporting, and quality assurance to improve outcomes for clients.

The position requires a B.A. with 3 years of relevant experience, bilingual English/Spanish, and excellent communication skills.

Qualifications

• Bachelor’s degree (B.A.) and three years of applicable experience or equivalent.
• Bilingual English/Spanish.
• Knowledge about, understanding of, and ability to work closely with persons Chronically Homeless, and/or living with HIV/AIDS and related issues.
• Familiarity with housing in congregate/transitional settings.
• Excellent written & verbal communication.
• Computer literacy in Microsoft Office Suite.

Responsibilities

• Understand all aspects of contract requirements and communicate this understanding to staff.
• Train staff in program responsibilities, processes, and procedures, and ensure that all staff meets contract requirements in their daily work.
• Participate in the grant writing process and other funding initiatives.
• Develop and maintain key community partnerships.
• Oversee the development of social marketing campaigns.
• Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.
• Coordinate and supervise all day-to-day activities of direct reporting staff.
• Periodically observe direct reporting staff engaging with clients and/or supervisory staff.
• Conduct weekly client progress reviews with staff.
• Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients.
• Provide crisis counseling to clients as needed.
• Prepare contract reports and statistical information for both CAMBA management and funder use.
• Complete program forms and reports for the agency’s finance, payroll and human resources departments as required.
• Assist in the analysis of program and demographic data to make programmatic improvements.
• Organize onsite and offsite training opportunities for professional development of staff.
• Analyze program and demographic data to make programmatic improvements.
• Communicate with peers on issues related to client progress and best program practices.
• Conduct regular staff meetings.
• While not on call, will be expected to be reachable after hours and on weekends to assist and consult on client emergencies when needed.
• Confer with the SeniorProgram Director on programmatic and operational matters.
• Attend and represent the organization at staff, funder, and external agency meetings as required.
• Review and sign program documentation completed by staff
• Review and sign time sheets.
• Prepare performance appraisals for direct reporting staff.
• Conduct initial intake or assessment of clients and/or clients’ families and periodic reassessments as needed.
• Prescreen clients over the telephone for eligibility and schedule intake appointments as needed.
• Plan, coordinate, and facilitate social/peer support events, including group facilitation for clients as needed.
• If in the event the program is understaffed, supervisors will take on the responsibilities and duties of the supervisees.
• Other duties as assigned.

Skills

Bilingual English/Spanish

Written & verbal communication

Education

Bachelor’s degree (B.A.) and three years of applicable experience

Tools

Microsoft Office Suite

Job description

CAMBA in Brooklyn, NY is seeking a Program Manager to oversee HIV/AIDS case management and supportive housing programs, ensuring contract compliance, staff training, and strong community partnerships. The role includes crisis support, program reporting, and quality assurance to improve outcomes for clients.

The position requires a B.A. with 3 years of relevant experience, bilingual English/Spanish, and excellent communication skills.