Program Manager, Free Tax Help Coalition

United Way; San Francisco (CA); Hybride; USD 54 000 - 59 000; Temps partiel

Résumé du poste

United Way Bay Area (UWBA) seeks a part-time Program Manager to lead coalition operations, oversee VITA sites, and ensure high-quality, compliant service delivery. You will coach site coordinators and volunteers, coordinate with partner organizations, and drive continuous improvement across program areas while maintaining strong stakeholder relationships.

The role is hybrid in the Bay Area, with in-person events and collaboration across counties, volunteers, and funders to strengthen tax

Qualifications

• Takes initiative and assumes ownership of projects and responsibilities.
• Independently manages priorities and drives work to completion with minimal supervision.
• Exercises sound judgment and demonstrates accountability.
• Willingness to learn tax law, compliance, and IRS-related guidelines.

Responsabilités

• Lead multiple projects with competing priorities and deadlines.
• Oversee coalition and partner site management, ensuring quality and compliance.
• Deliver training and capacity-building for volunteers and site coordinators.
• Support data collection, reporting, and program evaluation for impact.

Connaissances

Leadership & Ownership

Strategic Thinking

Operational Excellence

Compliance & Quality

Relationship Management

Learning Agility

Outils

CRM systems

Volunteer management platforms

Description du poste

United Way Bay Area (UWBA) seeks a part-time Program Manager to lead coalition operations, oversee VITA sites, and ensure high-quality, compliant service delivery. You will coach site coordinators and volunteers, coordinate with partner organizations, and drive continuous improvement across program areas while maintaining strong stakeholder relationships.

The role is hybrid in the Bay Area, with in-person events and collaboration across counties, volunteers, and funders to strengthen tax