Part-Time Hybrid Program Lead, Free Tax Help Coalition

United Way Bay Area; San Francisco (CA); Hybrid; USD 112,412,000 - 122,411,000; Part time

Benefits offered by this job

Hybrid role

In-person events

Job summary

United Way Bay Area seeks a part-time Program Manager to oversee the Free Tax Help coalition, support site coordinators, and strengthen partner capacity. The role emphasizes compliance, data-driven improvements, and stakeholder collaboration to deliver high-quality tax assistance services.

Based in the Bay Area, the hybrid position requires attending in-person events and coordinating across multiple VITA sites and partner organizations.

Qualifications

• Takes initiative and manages priorities with minimal supervision.
• Uses data and inquiry to identify sustainable solutions.
• Maintains high-quality work and adherence to standards.

Responsibilities

• Lead coalition and partner site management across assigned counties.
• Coordinate volunteer recruitment, onboarding, and engagement initiatives.
• Ensure compliance with IRS rules and quality site requirements.
• Deliver training and build capacity for volunteers and site coordinators.
• Document processes and drive multiple projects with competing priorities.
• Monitor data, drive program evaluation, and report outcomes.

Skills

Leadership

Strategic Thinking

Operational Excellence

Compliance & Quality

Relationship Management

Learning Agility

Tools

CRM systems

Volunteer management platforms

Job description

United Way Bay Area seeks a part-time Program Manager to oversee the Free Tax Help coalition, support site coordinators, and strengthen partner capacity. The role emphasizes compliance, data-driven improvements, and stakeholder collaboration to deliver high-quality tax assistance services.

Based in the Bay Area, the hybrid position requires attending in-person events and coordinating across multiple VITA sites and partner organizations.