VITA Site Coordinator: Tax Season Lead (Boston, PT)

The Community Builders, Inc.; Boston (MA); Presencial; USD 41.000 - 48.000; A tiempo parcial

Descripción de la vacante

The Community Builders is seeking a Site Coordinator for the Boston VITA tax site, operating as a partner with the Boston Tax Help Coalition. This part-time, seasonal role leads day-to-day planning, supervises volunteers, and ensures compliant, high-quality free tax preparation for eligible taxpayers.

Responsibilities include finalizing site plans with partners, coordinating client flow, training volunteers, keeping IRS/BTHC standards, and reporting on service metrics.

Formación

• Experience preparing individual income tax returns, VITA/TCE preferred.
• Ability to obtain IRS VITA certification including Advanced and Site Coordinator training.
• Strong organizational, communication, and customer-service skills.
• Spanish language ability strongly preferred.

Responsabilidades

• Lead day-to-day planning and operations of the VITA site with volunteers.
• Coordinate site plan, hours, client flow, staffing, equipment, and operations.
• Ensure IRS, BTHC, and partner policies on privacy, data security, and quality.
• Oversee tax return preparation, quality review, e-filing, and transmission.
• Coordinate volunteer training, scheduling, and certifications.
• Maintain communication with partner staff and BTHC.
• Ensure site compliance with VITA standards and reporting.

Conocimientos

Tax preparation

VITA experience

Organization

Communication

Customer service

Problem-solving

Confidentiality

Spanish language

Herramientas

Tax software

Descripción del empleo

The Community Builders is seeking a Site Coordinator for the Boston VITA tax site, operating as a partner with the Boston Tax Help Coalition. This part-time, seasonal role leads day-to-day planning, supervises volunteers, and ensures compliant, high-quality free tax preparation for eligible taxpayers.

Responsibilities include finalizing site plans with partners, coordinating client flow, training volunteers, keeping IRS/BTHC standards, and reporting on service metrics.