Assistant Program Manager - Brain Injury Services

Advocates; Paxton (MA); On-site; USD 40,000 - 45,000; Full time

Job summary

Advocates is seeking an Assistant Program Manager to supervise residents and Direct Care Staff, coordinate schedules and daily activities, and ensure proper documentation. The role supports program participants, collaborates with staff, and helps manage daily operations of the house under supervision.

The ideal candidate will participate in care activities, assist with medications, and contribute to a respectful, inclusive, and participant-centered environment.

Qualifications

• High School Diploma or GED required.
• Associate's degree or 1 year related experience preferred.
• Strong verbal and written communication skills.
• Ability to organize, prioritize, and complete tasks.
• Must have basic computer knowledge.
• Must hold a valid driver's license and have access to a vehicle.

Responsibilities

• Collaboratively identify goals and objectives with program participants and develop individualized goals.
• Assist with writing service plans and ensure implementation.
• Help participants take medications and develop community living skills.
• Assist with staff scheduling to ensure program coverage and budgetary compliance.
• Actively participate in program participant, family, team and staff meetings.
• Complete all documentation and incident reports per funder requirements.
• Supervise and assist in coordinating program activities.

Skills

Communication

Organization

Time management

Basic computer

Driver's license

Cultural competence

Education

High School Diploma/GED

Job description

Overview

Starting Rate: $20.25/hour

Schedule: Sunday 7am-3pm, Monday 3pm-11pm, Tuesday 3pm-11pm, Wednesday 3pm-11pm, Thursday 3pm-11pm

The Assistant Program Manager is responsible for the supervision of residents and Direct Care Staff. This role is responsible for assisting with the schedules, appointments and activities of the program participants as well as the daily operations of the house under the supervision of the Program Manager. The Assistant Program Manager will participate in the daily care of the residents and coordinate with Direct Care Staff as it pertains to resident documentation and paperwork.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We'rea nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Collaboratively identify goals and objectives with program participants. Actively participate in in-service planning meetings and development of individualized goals. Assist with writing service plans and ensure implementation and successful follow through. Assist program participants with taking medications and with community living skills.


• Assists program participants with functional skills training to assist them to increase independence in areas related to directing support, healthcare management, emergency management, and daily living activities (ADLs). Report changes in program participant's status or behavior to the Program Manager, Residential Program Nurse and/or Residential Program Director.


• Oversee program participants' safety and fire safety procedures to include: fire drills, training of staff and residents, oversight of Personal Emergency Response System (PERS) and Emergency Evacuation Plan.


• Assist with staff scheduling to ensure program coverage and budgetary compliance.


• Actively participate in program participant, family, team and staff meetings.


• Complete all documentation and Incident Reports, in accordance with funder requirements and Agency/Program established deadlines.


• Supervise and assist in coordinating program activities.

Qualifications

• Associate's Degree or one year of related experience.


• Ability to communicate effectively verbally and in writing, the ability to use good judgment.


• Ability to organize, prioritize, plan and complete tasks independently.


• Must have basic computer knowledge.


• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.


• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.